Bpo Executive

2 days ago

Ernakulam, India RailYatri Full time

**Roles and Responsibilities**:

- Administer and prioritize all customer tasks and ensure achievement of all deadlines within required timeframe.
- Determining customer needs, interests, and preferences through interaction with customers. Maintain good customer relations.
- Be proficient in our products and services and communicate effectively to the customer.
- Maintain accuracy of all data and verify same for all customer services.
- Collecting customer feedback and upselling our services wherever applicable.
- Follow communication procedures, guidelines and policies
- Should be Proficient in Hindi and English, any other language knowledge would be an added advantage.

*

**Salary**: ₹14,000.00 - ₹17,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Ability to commute/relocate:

- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Experience**:

- total work: 1 year (preferred)
- Voice process: 1 year (required)
- BPO: 1 year (required)

**Language**:

- Hindi (required)
- English (required)

**Speak with the employer**
+91 9745110007
- Health insurance

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