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Customer Support Executive

2 weeks ago

Jaipur Rajasthan, India Triedge Solutions Full time

Position: Customer Support Executive

Location: Jaipur

Roles & Responsibilities:

- **Strong communication skills & active listening.**

**Key Skills**:

- **Excellent Communication**:

- **Empathy and Patience**:

- **finding effective solutions**:

- **Product/Service Knowledge**:

- **Adaptability**:

- **Problem Solving**:

- **Excellent writing skills.**:

- **Excellent typing skills.**:

- **Graduation in any discipline.**:

- **Good presentation skills.**:

- **Comfortable with MS office tools.**:

- **Handle social media platforms.**:

- **Familiar with CRM systems & practice.**:

- **Handle customers escalation, provide appropriate solution and follow up to ensure solution.**:

- **Customer Orientation.**:

- **Follow communication procedures, process & Guidelines.**:

- **Take the extra mile to engage customers.**:

- **Ensure customer satisfaction and provide professional customer support.**:

- **Communicating & coordinating with collogues as necessary.**:

- **Maintain a positive, empathetic and professional attitude toward customers.**:

- **Should be Comfortable with rotational shift.**

*

**Job Types**: Full-time, Fresher

Pay: ₹12,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person