Cce (Customer Care Executive)

3 days ago

Mohali, India Jupiter Aqua Lines Ltd Full time

Responsibilities:

- Answer all incoming customer calls in a professional and efficient manner.
- Educate the customer on our product range.
- Offer a variety of product related solutions to clients.
- Data entry of customer registrations.
- Receive and process orders on behalf of customers in an efficient and accurate manner, as well as
providing order status updates.
- Utilizes inbound call opportunities to generate sales and renewals.
- Develop strong relationships with customers and demonstrate how we can add value to their
business.
- Identify potential customer needs/ opportunities to grow our business.
- Conduct follow up calls on a daily basis to customers who have expressed an interest in our
products.
- Work with and support our Professional Services Group, helping to support customers and
opportunities.
- Create and maintain records in database.
- Miscellaneous administration tasks.

**Salary**: ₹14,000.00 - ₹17,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Phase 8, Mohali - 160071, Punjab: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer Care Executive: 1 year (preferred)
- total work: 2 years (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

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