
Night Auditor/receptionist
4 days ago
**Check-in and Check-out**:Handling late-night arrivals and early morning departures, ensuring a smooth process for guests.
- **Reservations**:Managing reservations, including taking new bookings and modifying existing ones.
- **Guest Assistance**:Addressing guest inquiries, resolving issues, and providing information about hotel services and amenities.
- **Wake-up Calls**:Providing wake-up call services as requested.
- **Concierge Services**:Assisting with requests like taxi or shuttle services and providing recommendations for local attractions.
Financial Responsibilities:
- **Balancing Accounts**: Reconciling all financial transactions from the day shift, ensuring accuracy in room charges, taxes, and other fees.
- **Report Generation**: Producing daily reports for management, including financial summaries, occupancy rates, and other relevant data.
- **Payment Processing**: Handling guest payments, including credit card transactions, cash, and other forms of payment.
- **Cash Handling**: Balancing cash drawers and reconciling them with receipts.
- **Reviewing Transactions**: Verifying the accuracy of all transactions posted to guest accounts.
Other Responsibilities:
- **Security**:Monitoring hotel security, potentially overseeing the safe and ensuring the safety of guests' valuables.
- **Communication**:Communicating with other hotel departments (housekeeping, maintenance) to ensure smooth operations and address any issues.
- **Supervision**:Overseeing the front desk operations and ensuring that all tasks are completed accurately and efficiently.
**Job Types**: Full-time, Fresher
Pay: ₹12,000.00 - ₹15,000.00 per month
**Benefits**:
- Food provided
Schedule:
- Night shift
- Rotational shift
Work Location: In person
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