Customer Support Associate

4 days ago


Bhopal Madhya Pradesh, India Magnum Group Bhopal Full time

Job Title: Customer Service Executive

Location: Ground Floor, Chinar Incube Business Center, Hoshangabad Road, Bhopal

Company: Magnum Group

Job Summary:
Key Responsibilities:
Handle inbound and outbound customer calls in a professional and courteous manner

Resolve customer queries and complaints efficiently

Maintain accurate records of customer interactions

Provide information about products, services, and policies

Follow up on customer interactions to ensure satisfaction

Meet quality assurance standards and KPIs

Eligibility Criteria:
Graduate in any discipline

Minimum 6 months of experience in a customer service role (mandatory)

Excellent communication and interpersonal skills

Ability to handle pressure and multitask effectively

Proficiency in English and Hindi

Salary & Benefits:
**Salary**: ₹16,000 + ₹1,000 (Performance Incentive)

Training Stipend: ₹7,500 (During 15 days training period)

Professional work environment

Growth and development opportunities

How to Apply:
Call: 7869466518

For walk-ins, visit us at:
Ground Floor, Chinar Incube Business Center, Hoshangabad Road, Bhopal

Pay: ₹16,000.00 - ₹17,000.00 per month

Expected Start Date: 31/08/2025



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