Customer Support Associate

6 hours ago

Bhopal Madhya Pradesh, India Magnum Group Full time

Hiring For GEM ( Premium ) ( Voice Process )

Job Highlights:
Designation: Customer Support Associate

CTC: 16000-20000k

Languages: English

Qualification: Graduate

Experience: any

Gender: Both

Shift: Day shifts

Training Period: 7500k Stipend ( 30 DAYS )

Location: Bhopal

**Job Description**:
⦁ Answer incoming calls & out-going calls from customers with govt. related queries.

⦁ Analyze customer issues and assist in resolving within the required timeframe.

⦁ Coordinate with customers and ensure appropriate questioning to identify issues.

⦁ Manage all customer inquiries and summarize to present to management.

⦁ Administer and prioritize customer tasks and ensure achievement of all deadlines within the required timeframe.

⦁ Maintain accuracy of all data and verify the same for all customer services.

⦁ Proven customer service/support experience.

⦁ Excellent communication and presentation skills.

*Requirements:
⦁ Clarity of speech and thought is expected with basic computer knowledge.

⦁ Ready for rotational shifts & rotational week offs.

⦁ Immediate joiners Preferred.

⦁ Must have a good command & fluency in English.

Regards,

Raj Yadav

8602952341

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (required)

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person

Application Deadline: 30/11/2024

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