E-commerce Executive

4 days ago

Anand, India N R Global Trade Full time

**Key Responsibilities**:Amazon Seller Account Management**
- Handle **daily operations** of Amazon Seller Central including monitoring account health, performance metrics, and orders.
- Manage **product listings**, including **creation, updates, and optimization** using flat files and bulk uploads.
- Ensure all listings are **Amazon-compliant** (titles, bullet points, descriptions, keywords, variations, and images).
- Update **pricing, inventory, and catalog data** regularly to ensure accuracy.
- Manage **category, brand, and variation listings**, and resolve suppressed or inactive listings.

**Performance & KPI Tracking**
- Track **key performance indicators (KPIs)** such as sales, conversion rate, ACOS, CTR, and inventory performance.
- Prepare **daily/weekly reports** to monitor marketplace performance.
- Identify and resolve issues affecting visibility or sales performance (e.g., buy box, stranded inventory, suppressed listings).

**Operational Support**
- Coordinate with logistics, warehouse, and customer service teams for order fulfillment and returns.
- Manage **Amazon cases** and handle **support tickets** to resolve technical or policy-related issues.
- Keep records of updates, reconciliations, and promotional activities.

**Advertising & Growth Support (Optional)**
- Assist in managing **Amazon PPC campaigns** (Sponsored Products, Brands, and Display).
- Monitor ad performance and suggest budget or keyword adjustments.
- Research **competitors, keywords, and trends** using tools like Helium 10 or Data Dive.

**Other Responsibilities**
- Work on **new product launches** and ensure correct category and attribute mapping.
- Coordinate with the creative/content team for image uploads and A+ content.
- Stay updated with **Amazon policies and trends** to prevent account suspensions or listing issues.
- Support activities on other marketplaces (Flipkart, Meesho, etc.) when required.

**Qualifications & Skills Required**:

- Bachelor’s degree in Marketing, Business, or related field.
- **1-3 years of experience** managing Amazon or other e-commerce marketplaces.
- Strong knowledge of **Amazon Seller Central, listing creation, flat files, and backend processes.**:

- Analytical skills to interpret performance data and KPIs.
- Proficient in Excel/Google Sheets and basic reporting.
- Problem-solving attitude and attention to detail.
- Good communication and coordination skills.

**Benefits**:

- Competitive salary based on experience
- Growth opportunities in a fast-expanding e-commerce environment

Pay: ₹8,000.00 - ₹25,000.00 per month

**Benefits**:

- Paid sick time

Work Location: In person

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