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Cse (Customer Support Executive)

3 weeks ago

Koramangala Bengaluru Karnataka, India Adhaan Solution Pvt. Ltd. Full time

Hi, **Greetings from Adhaan Solutions** **Immediate hiring for "Customer Support executive" for Kormangala bangalore.** **Job location : Kormangala Bangalore.** **Shift timings : Night shifts.** **Languages known : English and hindi.** **JD**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of the team. - Conducting quality assurance surveys with customers and providing feedback to the staff. - Possessing excellent product knowledge to enhance customer support. - Maintaining a pleasant working environment for your team. **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹11,295.54 - ₹15,439.89 per month **Benefits**: - Cell phone reimbursement - Commuter assistance - Flexible schedule - Food provided - Health insurance - Internet reimbursement - Leave encashment - Life insurance - Paid sick time - Paid time off - Provident Fund Schedule: - Day shift - Morning shift Supplemental pay types: - Commission pay - Overtime pay - Performance bonus - Quarterly bonus - Shift allowance - Yearly bonus **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: - Hindi (preferred) - English (preferred) Shift availability: - Night Shift (preferred) - Overnight Shift (preferred) - Day Shift (preferred) Ability to Commute: - Koramangala, Bengaluru, Karnataka (required) Ability to Relocate: - Koramangala, Bengaluru, Karnataka: Relocate before starting work (required) **Speak with the employer** +91 7795593668