Administrator - Madhavbaug Clinic Rambaug

Job Title: Clinic Administrator
- Madhavbaug Clinic Rambaug

Reports To: Clinic Head - Madhavbaug Clinic Rambaug

Job Summary:
Key Responsibilities:
1. Inventory Management:

- Maintain regular medicines and Panchakarma stocks at Madhavbaug Clinic Rambaug.
- Place orders for medicines, kits, stationery, and other supplies as needed.

2. Patient Management:

- Ensure Panchakarma appointments are given to enrolled patients.
- Make reminder calls to patients to inform them about their scheduled appointments.
- Ensure patients arrive on time for Panchakarma treatment.
- Attend to calls from old and new patients in a timely manner, responding to their queries and concerns.

3. Financial Management:

- Conduct daily/weekly/monthly stock and payment reconciliation.

4. Administrative Tasks:

- Manage admin-related responsibilities of the clinic.
- Ensure overall discipline and patient service compliance is followed.

5. Event Management:

- Support in arranging successful clinic events, such as:

- Health check camps
- Awareness lectures
- Patient felicitation

6. Audit Compliance:

- Ensure audit-related items are completed, such as:

- Signing on branch ledger
- Stock audits
- Patient consent forms

7. Marketing and Patient Engagement:

- Create marketing posts to promote the clinic's services and engage with patients on social media.
- Edit images for marketing materials and social media posts.
- Ensure patients leave reviews on Google by:

- Requesting reviews from satisfied patients
- Responding to reviews in a timely and professional manner
- Sharing reviews on social media to build credibility and attract new patients

Patient Communication:

- Respond to patient calls and queries in a professional and courteous manner.
- Provide accurate information and resolve patient concerns in a timely manner.
- Escalate complex issues to senior staff or management as needed.

**Requirements**:

- Strong organizational and time management skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Attention to detail and accuracy
- Basic knowledge of inventory management and financial reconciliation
- Ability to maintain confidentiality and handle sensitive information
- Basic knowledge of marketing principles and social media management

What We Offer:

- Competitive salary and benefits package
- Opportunity to work in a dynamic and growing clinic with a strong focus on Panchakarma and Ayurvedic treatments
- Collaborative and supportive work environment

If you're a motivated and detail-oriented individual with excellent communication skills, a passion for Ayurveda, and an interest in marketing, we'd love to hear from you

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person