Customer Care Executive
6 days ago
**Role**: Customer Service Executive
**Process**: US Telecom (**Blended Process)**
**Location**: Noida
**Shift**: US Shifts
**Week Off**: 02 Rotational
Work from Office
- Answer customer queries on Chat and Call.
- Be empathetic when required.
- Listen attentively and provide first call resolution.
- Provide excellent service.
- Maintain high performance on all process metrics
**Hiring for US Telecom Blended Process (70% chat & 30% voice)**
- 05 days a week working
- Rotational shifts and rotational offs.,
- No cab facility is available
- Salary - Rs.45000 ctc and Rs.38600 inhand (for more than 1 year of exp.) and Rs.40000 ctc and Rs.33600 in-hand (for 06 months to 01 year of exp.)
**Job Types**: Full-time, Permanent
Pay: Up to ₹45,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Application Question(s):
- First round is Virtual. You must come face-to-face for the second round.
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- 06 months International Voice/Chat/Blended: 1 year (required)
**Language**:
- Fluent English (required)
**Location**:
- Noida, Uttar Pradesh (required)
Shift availability:
- Night Shift (preferred)
- Overnight Shift (preferred)
Work Location: In person
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