Restaurant Captain
3 days ago
Greet and welcome guests, ensuring a warm and personalized dining experience.
- Supervise the floor staff (Stewards/Servers) and allocate duties during shifts.
- Take orders accurately and ensure timely service in coordination with the kitchen.
- Handle guest queries and resolve complaints with professionalism and empathy.
- Train new stewards and junior service staff on service protocols and brand standards.
- Monitor table settings, cleanliness, and presentation standards.
- Ensure compliance with hygiene, safety, and grooming standards.
- Maintain a strong knowledge of the menu, including ingredients, preparation, and pairing recommendations (e.g., teas).
- Suggest upsells or promote signature dishes and beverages to enhance guest satisfaction.
- Coordinate billing and ensure accurate transactions and closing of tables.
- Provide feedback and suggestions to management for improving operations and customer service.
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹22,000.00 per month
**Benefits**:
- Food provided
- Health insurance
- Provident Fund
Ability to commute/relocate:
- Powai, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)
**Language**:
- English (required)
Work Location: In person
Application Deadline: 21/08/2025
Expected Start Date: 21/08/2025
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