Sales & Customer Service Executive

7 days ago


Paldi Ahmedabad Gujarat, India Repair Daemon Full time

Repair Script is a fast-paced IT Hardware Repair company, providing top-notch services to our clients in the UK. We are looking for a Sales & Customer Service Executive to join our team in Ahmedabad and manage our client interactions efficiently.

**Key Responsibilities**:

- Handle incoming and outgoing calls professionally, ensuring clear and effective communication.
- Assist customers with inquiries and provide basic technical support as needed.
- Document call details and maintain accurate records.
- Update Job Management Board with all client updates and communications
- Manage Client Orders throughout the Order lifecycle
- Support with Purchasing
- Collaborate with other teams to retrieve updates, resolve complex issues and escalate when necessary.

**Qualifications**:

- **Fluency in English (Read, Write, and Speak)**: Excellent communication skills are a must.
- **Technical Knowledge**: Basic understanding of computer hardware, electronics, networking and software is a must.
- **Location**: Must be based in Ahmedabad.
- **Availability**: Willingness to work on UK Hours.

**What We Offer**:

- Competitive salary package with OTE options
- Opportunity to work in an international environment
- Professional development and growth opportunities

**Job Types**: Full-time, Permanent

Schedule:

- UK shift

Ability to commute/relocate:

- Paldi, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Business development: 1 year (preferred)
- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person



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