Customer Support Associate

10 hours ago

Gurgaon, India PartsAvatar.ca Full time

**Job Title**: Technical Support Associate

**Job Type**: Full - Time

**Job Location**: Sector-44, Gurugram, Haryana-122003

**Shift Timings**: Canada Shift Timings (Evening & Night Shift)

**Job Requirements**:

- Graduate (Any)
- BE/ B Tech/ M Tech in Mechanical or Automobile Engineering (preferred)
- Relevant Experience in mechanical or automobile industry (preferred)
- Knowledge of automotive spare parts (preferred)
- A team-player mentality who thrives in a collaborative environment and is receptive to feedback
- The ability to self-start, multi-task, and prioritize tasks by urgency and importance, while pursuing solutions without supervision
- Flexibility and eagerness to do whatever is required and willingness to shift responsibilities as needed based on demand in a fast - paced environment
- Must have good customer handling etiquettes
- Good analytical skills and quick thinking
- Open to work in flexible environment, rotational shifts

**Responsibilities**:

- Utilizing the computer system to look up for compatible parts as per customer requirement.
- Ensuring the customers that the orders are appropriately processed and delivered in a timely and efficient manner.
- Effectively communicating product features, benefits, and warranty policy information to the customers.
- Respond to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information;verifying customer’s understanding of information and answer
- Ensure that urgent customer issues are resolved in the most timely and effective manner possible
- Handle various tasks or projects with changing priorities
- Successfully solve problems and narrow down reported issues, identify root causes, and find creative solutions to effectively address customer concerns
- PartsAvatar is an Equal Employment Opportunity employer that considers applicants withoutregard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status,or any other characteristic protected by law._

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹20,000.00 - ₹24,000.00 per month

**Benefits**:

- Commuter assistance
- Food provided

Schedule:

- Evening shift
- Night shift
- Rotational shift
- US shift

Supplemental pay types:

- Performance bonus

Application Question(s):

- Will you be comfortable relocating to Gurgaon, Haryana for this job? (Delhi/Faridabad/Noida/Greater Noida) are non hiring zones.
- Will you be comfortable working in Canada Shift timings? (1 side cab facility provided within Gurgaon)
- Will you be comfortable working 6 days/week?

**Language**:

- English (preferred)

  • Customer Support Associate

    6 days ago

    Gurgaon, India The OmniJobs Full time

    Job Title: Customer Support Associate (Fresher) Location: Noida, Uttar Pradesh Job Description: We are seeking enthusiastic and dedicated individuals to join our team as Customer Support Associates. As a Fresher Customer Support Associate, you will play a vital role in ensuring exceptional customer satisfaction and providing effective resolutions to...

  • Customer Support Associate

    6 days ago

    Gurgaon, India Kareer hub Full time

    Hiring for Customer support associate for a leading MNC, Please find the details below: Profile : Customer support associate Salary upto 40 k Locations : Delhi / Gurgaon / Noida - **Call Sana : 9650005227**_ **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹40,000.00 per month Schedule: - Day shift Supplemental pay types: -...

  • Customer Support Associate

    4 hours ago

    Gurgaon, Haryana, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Service Partner will handle all voice calls from Zomato Delivery Partner , the required languages are Hindi and EnglishAll agents shall fluently speak, write and comprehend in English, and Hindi Role & responsibilitiesPreferred candidate profile

  • Customer Support

    6 days ago

    Gurgaon, India Wellversed Full time

    Wellversed is looking for a Customer Support Associate, to assist our customers in solving technical problems when using our products and services. **Responsibilities** Resolving customer queries, complaints or requests on daily basis Able to build productive relationships and communicate daily with customers in a professional manner Actively attend...

  • Customer Support Associate

    6 days ago

    Gurgaon District, Haryana, India career point Consltancy Full time

    We are looking for a friendly Customer Support Associate to join our team. You will help customers with their questions and problems, ensuring a positive experience. Key Responsibilities: - **Resolve Issues**: Identify problems and provide solutions. - **Know Our Products**: Understand our products and services to offer helpful advice. - **Record...

  • Customer Support Associate

    10 hours ago

    Gurgaon, India Xperteez Technology Pvt. Ltd Full time

    Department: Operations Designation: Customer Success Associates Campaign Type: International (AU Process) Total Number of Openings: 40 What you will be doing? Skills Required: - Excellent Communication skills required in English - Customer handling skills Qualification: - Graduate must. - Minimum 6 months experience required. - Should be comfortable...

  • Sales Associate

    5 days ago

    Gurgaon, India Elite Business Solution Full time

    hiring for customer support & sales associate 1-Work from office gurgaon 2-Immediate joiner 3- Graduate/ undergraduate are eligible 4- experienced and fresher both eligible 5- 6 days working, shift timing 10am-7pm 6- salary upto 4 LPA **Job responsibility-** 1. Assisting customers in the sale of a range of financial products on the phone. 2. Reaching...

  • Customer Support Associate

    5 days ago

    Gurgaon District, Haryana, India VCollaborate consulting Full time

    **ob Title**: Customer Support Associate - Voice / Non-Voice **Job Type**: Full-time | Permanent **Location**: Gurgaon, Haryana (Work from Office) **Salary**: ₹18,000 - ₹20,000 per month + Incentives **Job Overview**: **Key Responsibilities**: - Provide clear and effective solutions to customer concerns - Update and maintain accurate customer...

  • Customer Support Associate

    3 days ago

    Gurgaon District, Haryana, India VCollaborate consulting Full time

    **Job Title**: Customer Support Associate - Voice / Non-Voice **Job Type**: Full-time | Permanent **Location**: Gurgaon, Haryana (Work from Office) **Salary**: ₹18,000 - ₹20,000 per month + Incentives **Job Overview**: **Key Responsibilities**: - Provide clear and effective solutions to customer concerns - Update and maintain accurate customer...

  • Customer Care Associate

    4 hours ago

    Gurgaon, Haryana, India TheBrightLayer Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionAt TheBrightLayer, we specialize in website development, mobile application development, cloud services, and UI/UX design to help businesses transform ideas into impactful digital solutions. Our mission is to make technology work for you, whether you are a startup or an enterprise. We deliver solutions that create real value through...