Executive - Warehouse Operations - Contract Logistics
2 weeks ago
Key responsibilities Operations Management
- Responsible for all warehouse functions of Inward, Putaway, Picking, Outbound and Inventory of Mondelez DC
- Need to unload all the SKUs batchwise and ensure timely GR and Putaway.
- Ensure for accurate batch wise FIFO/FEFO picking and dispatches
- Need to plan required manpower in line with volume fluctuations
- 30 plus staff needs to be handled independently with teamwork
- Responsible for Stock Accuracy and batch accuracy
- Need to analyze and close all the inventory related issues timely
- Need to ensure good hygiene in cold and dry storage areas
- Timely redressal of customer/depot queries
- Need to collect all the PODs regularly and ensure to complete ACCs collection of previous month before 10th of current month
- Not to compromise on safety of employees and premises
- Timely escalations to Management on non-compliances
- Taking care of GIT (Goods in Transit) for timely GRN at stores and RDs
- Analysis of Stores and RDs complaints and solving within the defined timelines
- Stock transfers from location to location. DC to DC based on need
- Zone/locs finalization along with customer.
Regional P & L management
- Ensure zero debits from customer
- Avoid productivity loss in Ops to sustain margins
- Ensure P & L in line within budget
Customer relationship Management
- Support in customer based on timely need.
- Resolving customer queries and sending reports timely.
- Customer escalation handling, proactively take actions to reduce complaints along with Warehouse Manager
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