Customer Care Executive

4 days ago

Vishrantwadi Pune Maharashtra, India chidiyaa crafts Full time

**Role Overview**:
We are looking for a **Customer Care Executive** who will be the first point of contact for our customers. The role requires someone with excellent communication skills, a problem-solving attitude, and a customer-first mindset.

**Key Responsibilities**:

- Assist customers with order placement, product inquiries, size and fit guidance, shipping updates, and returns/exchanges.
- Manage complaints professionally, ensuring timely resolutions and customer satisfaction.
- Coordinate with internal teams (logistics, production, accounts) to resolve issues.
- Maintain accurate records of customer interactions in CRM tools.
- Follow up proactively to ensure smooth post-purchase experiences.
- Provide product knowledge and styling assistance to customers when needed.
- Suggest improvements in customer care processes based on feedback and recurring issues.

**Requirements**:

- Graduate (any stream) with 0-2 years of customer service experience (freshers can also apply).
- Strong verbal and written communication skills
- Patience, empathy, and active listening skills.
- Ability to multitask, prioritize, and manage time effectively.
- Basic knowledge of e-commerce operations and social media platforms.

**What We Offer**:

- Opportunity to work with a growing sustainable fashion brand.
- Friendly, collaborative work culture.
- Learning and growth opportunities in e-commerce and fashion retail.
- Employee discounts on Chidiyaa products.

**Job Type**: Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 8605639896

  • Customer Care Executive

    3 days ago

    vishrantwadi, India Chidiyaa Crafts Full time

    Hello Candidates,About ChidiyaaChidiyaa is a sustainable fashion brand rooted in tradition, craftsmanship, and timeless style. We design and deliver handcrafted clothing that celebrates individuality and comfort. With a growing customer base in India and overseas, we pride ourselves on providing not only high-quality products but also exceptional customer...

  • Customer Care Executive

    6 days ago

    Pune, Maharashtra, India Robu.in Full time

    **Job Summary**: **Experience**:1-2 Years** (Customer Service Executive (CSE), CRM or Customer Support/Customer Care experience will be preferred). **Salary Range CTC**: Rs.2,22,821/- per annum to Rs. 2,68,616/- per annum. **Educational Qualification**: Any Graduate, Under-Graduate, 12th passed. **Required Skills**: - Fluent communications skills:...

  • Customer Care Executive

    6 days ago

    Pune, Maharashtra, India Robu.In Full time

    **Customer Care Executive** **Job Summary**: **Number of Positions**: 01 required. **Experience**:1-2 Years** (Customer Service Executive (CSE), CRM or Customer Support/Customer Care experience will be preferred). **Salary Range CTC**: Rs.2,22,821/- per annum to Rs. 2,68,616/- per annum. **Educational Qualification**: Any Graduate, Under-Graduate, 12th...

  • Customer Care Executive

    4 days ago

    Pune, Maharashtra, India Robu.in Full time

    **Customer Care Executive** **Job Summary**: **Number of Positions**: 01 required. **Experience**:1-2 Years** (Customer Service Executive (CSE), CRM or Customer Support/Customer Care experience will be preferred). **Salary Range**:As per market standards depending upon interviews and experience. **Educational Qualification**: Any Graduate,...

  • Customer Care Executive

    16 hours ago

    Swargate, Pune, Maharashtra, India inducare pharma pvt ltd Full time

    **Customer care Executive**: **Education : B. Com, MBA** **Experience : Minimum 1 Years Tele callings experience** **Tasks and duties -** 2. Relaying extensive product information to patient/customer. 3. Closing reports for the company and maintain the records. 4. Filing patient/customer records, including contact information, purchases and...

  • Customer Care Executive

    1 week ago

    Pune, Maharashtra, India Pawana Hospital Full time

    **Job Designation**: Customer care Executive **Qualification**:MBA/MHA **Experience**:1 years in similar profile ***No. of positions : 1

  • Customer Care Executive

    6 days ago

    Pune, Maharashtra, India Epiv Solution And Services Full time

    **Company Description** EPIV Solution & Services is a legal lead generation company located in Pune that specializes in Mass Tort, class action lawsuits, and personal injury cases. As a company, we focus on delivering unmatched quality with our highly qualified, signed claimants prepared for legal representation, replacement assurance, and dedication to...

  • Customer Care Executive

    1 week ago

    Pune, Maharashtra, India P9 Farms Private Limited Full time

    **Job Title**: Customer Care Executive **Job Type**: Full-time **Company Description**: At Provilac, we are all about The Good Stuff. We are leading organic milk supplier in Pune, Mumbai & Hyderabad, soon launching to a few more cities. We deliver farm fresh milk right at the door step of our 25,000 customers on daily basis. We have solved lot of...

  • Customer Care Executive

    3 days ago

    Pune, Maharashtra, India P9 Farms Private Limited Full time

    **Job Title**: Customer Care Executive **Job Type**: Full-time **Company Description**: At Provilac, we are all about The Good Stuff. We are leading organic milk supplier in Pune, Mumbai & Hyderabad, soon launching to a few more cities. We deliver farm fresh milk right at the door step of our 35,000 customers on daily basis. We have solved lot of...

  • Customer Care Executive

    3 days ago

    Pune, Maharashtra, India Motherhood Women's & Child Care Hospital Full time

    Motherhood Hospital Lullanagar have below mentioned opening 1. **Designation-Executive Customer Experiance (Front Office)** Shift-3 Shifts compulsory Qualification - HSC/Graduate Experiance-0-3 years Skills-Excellent communication. 2**. Designation-Service Line Executive** Shift-Day shift Qualification - Graduate/PGDP Experiance=3-5...