Customer Care Executive

17 hours ago

Basni Jodhpur Rajasthan, India Auric Motors Pvt Ltd Full time

*Job Description**:Customer Care Executive**

*Position**:Customer Care Executive**

*Location**:Jodhpur.**

*Employment Type**:Full Time**

*Experience**:0-2 years**

*Industry**:Automotive**

## **Job Summary**

We are seeking a proactive and customer-focused individual to join our team as a Service Reminder Customer Care Executive. The role involves engaging with customers to remind them about scheduled services, addressing their inquiries, and ensuring an excellent customer experience while maintaining service schedules.

**### *Key Responsibilities**

1. *Customer Communication*:

- Make outbound calls to customers to remind them of upcoming service schedules.
- Provide details about the service process, duration, and benefits.

2. *Query Handling*:

- Respond to customer queries regarding service-related matters.
- Escalate complex issues to the appropriate departments for resolution.

3. *Scheduling and Coordination*:

- Assist customers in scheduling service appointments.
- Coordinate with internal teams to ensure seamless service execution.

4. *Follow-Up*:

- Conduct follow-up calls to confirm service completion and gather customer feedback.
- Address any post-service concerns or complaints promptly.

5. *Record Maintenance*:

- Maintain accurate records of customer interactions and updates in the CRM system.
- Generate daily, weekly, and monthly reports on outreach and feedback.

6. *Customer Relationship Management*:

- Build strong relationships with customers to encourage repeat business.
- Promote additional services and products, if applicable.

## *Key Skills and Competencies*
- Excellent verbal and written communication skills.
- Customer-oriented mindset with problem-solving abilities.
- Proficiency in using CRM tools and Microsoft Office Suite.
- Ability to multitask and prioritize tasks effectively.
- A polite, professional, and empathetic approach to customer interactions.

## *Qualifications*
- High school diploma or equivalent (Bachelor’s degree preferred).
- Proven experience in customer service, tele calling, or a related role is a plus.
- Familiarity with the specific industry (e.g., automotive, healthcare) is an advantage.

## *Benefits*
- Competitive salary with performance incentives.
- Training and development opportunities.
- Health and wellness benefits.
- Supportive and collaborative work environment.

*Application Process*:
Pay: ₹8,000.00 - ₹12,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Education**:

- Diploma (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9414138510

  • Customer Care Executive

    1 week ago

    Jaipur, Rajasthan, India Vibrant Training & Placement Full time

    Exciting Opportunity: Customer Care Executive Join our international team in Jaipur! We're looking for talented individuals with excellent communication skills to fill the role of Customer Care Executive. Position: Customer Care Executive Process: International (UK/US shift) Shift: Rotational Working Days: 5.5 days a week Week Offs: Rotational Location:...

  • Customer Care Executive

    1 week ago

    Jaipur, Rajasthan, India ResoPro Services Full time

    Position - Customer Care Executive Location - Jaipur near Vivek Vihar metro station Qualifications - 10 +2 will work Freshers can apply. (Excellent English Communication is required) Salary -13-18 K CTC Skills - Fluent English required, good thought process, Knowledge about Customer care(If have), Clear voice pitch. - No Cab facility. - 6 Days...

  • Customer Care Executive

    7 days ago

    Jaipur, Rajasthan, India One clickk solution Full time

    We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Care Executive. As a Customer Care Executive, you will be responsible for providing exceptional customer service and support to our valued customers. You will be the primary point of contact for addressing customer inquiries, resolving issues, and ensuring...

  • Customer Care Executive

    7 days ago

    Jaipur, Rajasthan, India One Clickk Solution Full time

    We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Care Executive. As a Customer Care Executive, you will be responsible for providing exceptional customer service and support to our valued customers. You will be the primary point of contact for addressing customer inquiries, resolving issues, and ensuring...

  • Customer Care Executive

    2 days ago

    Jaipur, Rajasthan, India One Clickk Solution Full time

    We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Care Executive. As a Customer Care Executive, you will be responsible for providing exceptional customer service and support to our valued customers. You will be the primary point of contact for addressing customer inquiries, resolving issues, and ensuring...

  • Customer Care Executive

    6 days ago

    Jaipur, Rajasthan, India Triedge Solutions Full time

    Position : Customer Care Executive **JOB ROLE**: - **Good communication skills required.** **Job Types**: Full-time, Fresher Pay: ₹23,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental Pay: - Performance bonus Work Location: In person

  • Customer Care Executive

    17 hours ago

    Jaipur, Rajasthan, India Triedge Solutions Full time

    Position : Customer Care Executive Location : Jaipur Roles & Responsibilities: **Requirements**: - Graduate in any field having experience as customer support is a plus. - Proficiency in Microsoft Office (Excel, Word). - Strong attention to detail and organizational skills. - Ability to work independently and meet deadlines. **Preferred Skills**: -...

  • Customer Care Executive

    7 days ago

    Jaipur, Rajasthan, India Good Vibes Placement Services Full time

    **Designation - Customer Care Executive** - Excellent Communication Skills+ Basic tech knowledge - Graduation Mandatory - 5 Days Working - Rotational Shifts - Salary - 30K CTC To 32K CTC - Location - Mansarovar, Jaipur Pay: ₹30,000.00 - ₹32,000.00 per month **Benefits**: - Provident Fund Schedule: - Rotational shift Supplemental Pay: - Performance...

  • Customer Care Executive

    2 days ago

    Mansarovar, Jaipur, Rajasthan, India Sigmosis Full time

    **Job Opening: Customer Care Executive** Are you someone who loves helping others and has a knack for effective communication? Join our team and be the friendly voice for our customers! **Position**: Customer Care Executive **Location**: Mansarovar, Jaipur **Salary**: Up to ₹12,000 CTC (Depending on Interview) **Shift**: Day Shift **Timing**: 10:00...

  • Customer Care Executive

    5 days ago

    Jaipur, Rajasthan, India Indigifts Pvt. Ltd. Full time

    **Job Summary** Indibni is looking for a creative and hardworking individual to join our marketing team as a Customer Support Executive. Being at Indibni is like strapping yourself to a rocket ship. This is an opportunity not just to build on your portfolio, but also to learn and explore a potential career in Marketing. **Responsibilities and Duties** -...