Jira Admin

2 weeks ago

Santacruz Mumbai Maharashtra, India Amrut Software Full time

**Role**: Jira Admin
**Experience required**: Total 3 plus years in relevant field
**Job Location**: Santacruz, Mumbai
**Qualification**: BE IT/CS, BSC IT/CS, BCA IT/CS, MCA IT/CS or MBA from IT or CS background.

**Mandatory Skill sets**:
3 years+ experience Training users on JIRA/Confluence/Zephyr.

**Professional / Technical Skills**:

- 3 years+ experience Training users on JIRA/Confluence/Zephyr.
- Good knowledge on project configuration and best practice.
- Application Security level activity.
- Good knowledge on tool version upgrade.
- Troubleshoot capability when tool is down or slow.
- Quarterly maintenance on user licenses (Revoke user access if users don’t use tool regularly).
- Good knowledge to configure reports on projects.
- Resource must have capability to learn and setup Atlassian addons

**Process Skills**:

- Problem solving capabilities are a must.
- Should have in depth knowledge of Networking concepts and understandings on its technical environment with upgraded skills sets.
- Should be able to be crisp in coordinating with the clients and able to understand their requirements completely.
- Providing Support over call and mails,
- Good leadership qualities.
- Should have good potential of picking up new skills and products.
- Flexibility to learn and adapt to new environment. Should be an outspoken person as job requires this.

**Behavioural Skills**:

- Resolve and communicate technical issues of projects and explore alternate design.
- Participates as a team member and fosters teamwork by inter-group coordination within the modules of the project.
- Effectively collaborate and communicate with the stakeholders and ensure client satisfaction.
- Is able to understand the customer and internal company communication with ease.

**Notice Period**: Immediate to 1 month.

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