Jira Administrator

7 days ago

Mumbai Maharashtra, India Whitefield Careers Full time

Collaborate with cross-functional teams across organization, gather requirements to develop, and deliver custom templates, workflows (automation) using Atlassian products (JIRA, Service Desk, Confluence etc.)

**Develop custom templates in JIRA to manage projects, Epic s, Issues/Tasks for entire organization** Design, Develop, Administer Atlassian products (JIRA, Service Desk, Confluence) not limiting to deploying custom plugins for JIRA as well as evaluating plugins from marketplace

**Create, maintain and support dashboards and advanced filters for end users reporting capabilities ** Provide User Management and grant user permissions using LDAP/SSO integration **.**

**Create and maintain detailed technical and user facing documentation.** Perform Migrations of Projects in JIRA and Migrations of spaces in Confluence

**Providing Consultation, Support and Implementation on migration to Atlassian tools** Conduct training for employees and new hires on JIRA and Confluence regarding how to use the tools, new functionality, etc.

**Troubleshoot and Resolve issues as they arise with JIRA Projects and Confluence in coordination with other admins, partner teams, Atlassian premier support and TAMs.** Ensure that necessary system backups are performed, and storage rotation of backups is accomplished What We Are Looking For

**Ensure that necessary system backups are performed, and storage rotation of backups is accomplished**

Very good understanding of MySQL Database and basic administration of database **Very good understanding of Jira/Confluence Data center software - installation, configuration files and administration Good understanding of load-balancers and datacenter deployment of Jira and Confluence**

Good understanding of JVM configurations, Apache logs and other related details

**Good understanding of SSO, Active Directory and SSL and certificates in context of Jira/Confluence apps**

Pay: ₹296,674.52 - ₹1,285,776.81 per year

**Experience**:

- total work: 3 years (required)

Work Location: In person

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