Telesales Agent
2 days ago
**Key Responsibilities**
- Contact potential or existing customers to inform them about products/services using scripts.
- Answer questions about products or the company.
- Ask questions to understand customer requirements and close sales.
- Direct prospects to the field sales team when needed.
- Enter and update customer information in the CRM/database.
- Take and process orders in an accurate manner.
- Handle grievances to preserve the company’s reputation.
- Keep records of calls and sales and note useful information.
- Meet daily/weekly/monthly targets assigned by management
**Requirements & Skills**
- Proven experience as telesales representative or similar sales/customer service role.
- Excellent communication and negotiation skills.
- Ability to learn about products/services and describe/explain them to prospects.
- Good knowledge of relevant computer programs (e.g., CRM software) and telephone systems.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹28,117.35 per month
**Benefits**:
- Health insurance
- Provident Fund
Work Location: In person
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