Client Coordinator

4 days ago


Vile Parle Mumbai Maharashtra, India Elanguageworld Full time

We're looking someone with the xperince of 3 - 4 years.

1. Client Communication

Serve as the primary liaison between clients and the organization

Handle client inquiries, requests, and complaints professionally

Schedule and coordinate meetings, calls, and follow-ups

2. Client Relationship Management

Build and maintain strong, positive relationships with clients

Understand each client's goals, preferences, and challenges

Provide personalized service and ensure client satisfaction

3. Project and Service Coordination

Coordinate internal teams to fulfill client requests

Monitor progress on projects or services and update clients accordingly

Ensure deadlines, deliverables, and quality standards are met

4. Administrative Support

Maintain and update client records and documentation

Prepare reports, meeting notes, and client communication materials

Assist with proposals, contracts, and billing coordination

5. Issue Resolution

Address and resolve client issues or concerns quickly

Escalate problems to the appropriate departments when necessary

Follow up to ensure complete resolution and client satisfaction

6. Feedback & Improvement

Collect and document client feedback

Recommend improvements to services or processes based on client input

Help identify opportunities for client growth or service expansion

Pay: ₹35,000.00 - ₹40,000.00 per month

Work Location: In person


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