Guest Relation Manger(Only Girls)

1 week ago

Mumbai Maharashtra, India Srishti Software Full time

Provide upscale guest service experiences for clients throughout their stay
- Ensure clients are properly greeted upon their arrival
- Monitor daily bookings and ensure assigned rooms are prepared prior to check-in
- Coordinate luggage collection and storage
- Oversee check-in and check-out procedures, including reservations and financial transactions
- Promptly address guests’ requests, like in-room dining
- Actively listen to and resolve complaints
- Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services
- Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns
- Inform clients of our hotel services, including breakfast and dining options
- Promote all hotel amenities, conveniences and programs offered
- Manage guest relations team (including Receptionists and Concierges) to ensure we comply with all standards and operating procedures
- Appraise team’s performance and produce regular reports
- Liaise with Housekeepers and Wait Staff to provide an overall comfortable guest experience
- Examine daily duties, assign tasks and check on progress
- Analyze customer feedback from hotel guestbook and online reviews and suggest ways to improve ratings
- Recommend local tourist spots, including places to dine, shop and sight-see
- Establish friendly relationships with regular hotel clients

Requirements and skills
- Proven work experience as a Guest Relations Manager, Hotel Manager or similar role
- Understanding of all hotel management best practices and relevant laws
- Hands-on experience with Hotel Management software (PMS)
- Proficiency in English; knowledge of other languages is a plus
- Customer service drive with outstanding communication and active listening skills
- Excellent problem-solving and multitasking skills
- Leadership skills along with the ability to motivate a team into high performance
- Ability to work flexible hours
- Strong sense of responsibility and a professional presentation
- BSc degree in Hospitality Management, Tourism, Business Administration or relevant field

**Salary**: ₹30,000.00 - ₹40,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

**Experience**:

- total work: 3 years (required)

Work Location: In person

**Speak with the employer**
+91 9739598718

  • Guest Relation Executive(Only Girls)

    1 week ago

    Mumbai, Maharashtra, India Srishti Software Full time

    Review guest arrival lists to offer a warm greeting. - Attend to distinguished visitors (such as VIPs) and respond to their questions. - Assist with the preparation of welcome folders with material (e.g. room service menus, area descriptions) - Promote services and provide information about amenities, the neighbourhood, and venues. - Anticipate guest needs...

  • Guest Relation Executive

    2 days ago

    Mumbai, Maharashtra, India Srishti Software Full time

    Review arrival lists to welcome guests - Attend to special guests (e.g. VIPs) and answer their inquiries - Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) - Provide information about amenities, area and venues and promote services - Anticipate guest needs and build rapport with customers - Offer assistance with...

  • Guest Relation Executive(Only Girls)

    2 days ago

    Pune, Maharashtra, India Srishti Software Full time

    Review arrival lists to welcome guests - Attend to special guests (e.g. VIPs) and answer their inquiries - Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) - Provide information about amenities, area and venues and promote services - Anticipate guest needs and build rapport with customers - Offer assistance with...

  • Guest Relations

    2 weeks ago

    Mumbai, Maharashtra, India Paradigm Consultancies Full time

    WE ARE HIRING Job designation: - Guest Relations /BD Job location: - Andheri, Mumbai **Salary**: - 20,000- 30,000 per month **Experience**: - Total experience: - 7 years of experience in guest relations. - Minimum experience: - 5-6 years of relevant experience in guest relations or a similar role. Education: - Bachelor's degree in Hospitality...

  • Guest Relation Executive(Girls)

    7 hours ago

    Mumbai, Maharashtra, India Srishti Software Applications Pvt. Ltd Full time

    **Pay**: ₹25,000.00 - ₹40,000.00 per month Job description: Job description Location:Tablespace - GRE - Mumbai Please find the location below: Altimus 17th floor, Dr, GM Bhosale Marg, opp. Mahindra Tower, B Wing, BDD Chawls Worli, Worli, Mumbai, Maharashtra 400018 for recording invited guests, delegates, clients. Arranges escorts as...

  • Community Organiser

    2 weeks ago

    Mumbai, Maharashtra, India Vacha Resource Centre for Girls Full time

    Vacha Charitable Trust, Andheri - Mumbai Vacha is a Resource Centre for Girls and Women based in Mumbai. Vacha means speech, articulation and self-expression. Started as a women’s library and cultural centre in 1987, it was registered as Vacha Charitable Trust in 1990. Envisioning a society built on the principles of social justice, equity and democracy,...

  • Guest Relation Executive

    4 days ago

    Mumbai, Maharashtra, India Coffee By Di Bella Full time

    **Dear Hoteliers,** **Coffee By Di Bella is now hiring for the role of GUEST RELATIONS EXECUTIVE for Mumbai Western Line Location.** **Role Description** This is a full-time role for a Guest Relations Executive. The Guest Relations Executive will be responsible for **guest relations, guest grievances, guest feedback, customer service, sales, and...

  • Guest Relations Female

    1 week ago

    Marol, Mumbai, Maharashtra, India Silver Inn Full time ₹ 84,000 - ₹ 3,60,000 per year

    Guest Relations only FEMALE CANDIDATES need apply. Fresher resumes are also welcome. Job responsibilities will be to interact with guests, get feedback from clients, welcoming guests on arrival.Job Types: Full-time, FresherPay: ₹15, ₹20,000.00 per monthWork Location: In person

  • Guest Relations: Females

    2 weeks ago

    Santacruz, Mumbai, Maharashtra, India Paradigm Consultancies Full time

    WE ARE HIRING Job designation: - Guest Relations: Females Job location: - Mumbai **Salary**: - 20,000-30,000 per month Food and Accommodation provide **Experience**: - Total experience: - 5-7 years of experience in a similar role Minimum experience: - 3-4 years of experience in in a customer service or related field Education: - High school...

  • Guest Relation Executive

    6 hours ago

    Mumbai, Maharashtra, India Morpheus Human Consulting Full time

    Reference Code: - 480-87 - Job Title: **Guest Relation Executive - Real Estate - Mumbai** - Category: - Real Estate - Job Description: - Job Title: Guest Relation Executive - Real Estate - Mumbai - Job Responsibilities: - 1. Maintain cordial relations with customers. - 2.regular after sales follow up and handle customer grievances, complaints and...