Automation Expert, Retail Business Services

2 weeks ago

Chennai Tamil Nadu, India ADCI MAA 15 SEZ Full time

**DESCRIPTION**:
About Team
The RBS team is an integral part of Amazon online product lifecycle and buying operations. The team is designed to ensure Amazon remains competitive in the online retail space with the best price, wide selection and good product information. The team’s primary role is to create and enhance retail selection on the worldwide Amazon online catalog. The tasks handled by this group have a direct impact on customer buying decisions and online user experience.

Overview of the role:
Responsibilities Include:
Works across team(s) and Ops organization at country, regional and/or cross regional level to create automated solutions for customer, cost savings through process automation, systems configuration and performance metrics.
- Has logical reasoning, critical thinking, problem solving abilities for automation scripting.
- Has framework engineering abilities and follows automation development best practices.
- Automate user interactions and API with existing tools/solutions, build localized small scale solutions for quick deployment, build python scripts to automate day to day, repeatable activities within a team
- Prioritizes projects and feature sets, evaluate and set stakeholders expectations for Amazon’s marketplace: country, regional and/ or cross regional level.
- Writes clear and detailed functional specifications based on business requirements as well as writes and reviews business cases.
- Applies rigorous approach to problem solving.
- Credible business partner to Amazon’s Operations network.

Possesses relevant understanding and experience on automation processes and workflow. Able to dive deep in the automation process to correct under-performing parts and acts as a trouble shooter.

Basic Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related field
- Proficiency in automation using Python
- Excellent oral and written communication skills
- Experience with SQL, ETL processes, or data transformation

Preferred Qualifications
- Experience with scripting and automation tools
- Familiarity with Infrastructure as Code (IaC) tools such as AWS CDK
- Knowledge of AWS services such as SQS, SNS, CloudWatch and DynamoDB
- Understanding of DevOps practices, including CI/CD pipelines and monitoring solutions
- Understanding of cloud services, serverless architecture, and systems integration

Key job responsibilities
In this role, you are expected to work closely with your peers, operations managers to understand potential business automation use cases, and convert them into automated solutions.

**BASIC QUALIFICATIONS**:

- Experience defining requirements and using data and metrics to draw business insights
- Experience with SQL or ETL
- 2+ years of tax, finance or a related analytical field experience

**PREFERRED QUALIFICATIONS**:

- Knowledge of Python, VBA, Macros, Selenium scripts

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