Subject Matter Expert, Rbs Retail Efficiency

1 week ago

Chennai Tamil Nadu, India ADCI MAA 15 SEZ Full time

**DESCRIPTION**:
The Retail Business Services (RBS) group is an integral part of Amazon's online product life-cycle and supports buying operations. The team’s primary role is to support the creation and enhancement of retail selection on the worldwide Amazon online catalog. The tasks handled by this group can impact online user experience.
The successful Subject Matter Expert is a problem-solver, mentor and communicator with expertise in process optimizations and systems thinking. You will engage directly with multiple internal teams to drive business projects for the RBS team. You will utilize a wide range of skills and work on operational quality to independently drive the performance improvement projects. In this role you will be focused on improving the experience and satisfaction of Amazon customers (vendors/vendor managers/end customer), root cause analysis of issues and opportunities affecting the business.

Key job responsibilities
1. Develop strategies for continuous improvement in process and customer quality.
2. Strengthen the existing Retail operations by ensuring identification of automation and upstream defect elimination opportunities.
3. Drive process excellence initiatives, drive Kaizen events and work on new automation / solution building projects
4. Able to drill into large amounts of data and extract meaningful business metrics.
5. Perform data analysis on trends observed and recommend solutions to the product and Business teams
6. Collaborate with partner teams and stakeholders across the globe to deliver on key business goals and objectives by driving consensus and building trust
7. Demonstrates the ability to dive deep into a problem, perform root cause and corrective actions to avoid defect reoccurrence.
8. Establishes key reports for functional area
9. Able to write, well-structured and detail-oriented documents in a clear, concise and audience-specific format
1.Aptitude and interest for Upstream Defect Elimination.
2. Ability to identify, prioritize and coordinate work streams as necessary including scheduling, time management, and meeting deadlines
3. High attention to detail and proven ability to manage multiple, competing priorities simultaneously with mínimal supervision

About the team
The RBS team is an integral part of Amazon online product lifecycle and buying operations. The team is designed to ensure Amazon remains competitive in the online retail space with the best price, wide selection and good product information. The team’s primary role is to create and enhance retail selection on the worldwide Amazon online catalog. The tasks handled by this group have a direct impact on customer buying decisions and online user experience.

**BASIC QUALIFICATIONS**:

- Experience using data to influence business decisions

**PREFERRED QUALIFICATIONS**:

- Knowledge of SQL or Python

  • Subject Matter Expert, Rbs Retail Efficiency

    4 days ago

    Chennai, Tamil Nadu, India ADCI MAA 15 SEZ Full time

    **DESCRIPTION**: The Retail Business Services (RBS) group is an integral part of Amazon's online product life-cycle and supports buying operations. The team’s primary role is to support the creation and enhancement of retail selection on the worldwide Amazon online catalog. The tasks handled by this group can impact online user experience. The successful...

  • Subject Matter Expert, Retail Efficiency

    7 days ago

    Chennai, Tamil Nadu, India ADCI - BLR 14 SEZ Full time

    **DESCRIPTION**: The Retail Business Services (RBS) group is an integral part of Amazon's online product life-cycle and supports buying operations. The team’s primary role is to support the creation and enhancement of retail selection on the worldwide Amazon online catalog. The tasks handled by this group can impact online user experience. The successful...

  • Subject Matter Expert, Retail Efficiency

    4 days ago

    Chennai, Tamil Nadu, India ADCI - BLR 14 SEZ Full time

    **DESCRIPTION**: The Retail Business Services (RBS) group is an integral part of Amazon's online product life-cycle and supports buying operations. The team’s primary role is to support the creation and enhancement of retail selection on the worldwide Amazon online catalog. The tasks handled by this group can impact online user experience. The successful...

  • Rbs Subject Matter Expert

    1 week ago

    Chennai, Tamil Nadu, India ADCI - BLR 14 SEZ - F07 Full time

    **DESCRIPTION**: The Retail Business Services (RBS) group is an integral part of Amazons online product life-cycle and supports buying operations. The team’s primary role is to support the creation and enhancement of retail selection on the worldwide Amazon online catalog. The tasks handled by this group can impact online user experience. The successful...

  • Rbs Subject Matter Expert

    3 days ago

    Chennai, India ADCI - Tamil Nadu Full time

    1+ years’ experience in program or project management - Experience interpreting data to make business recommendations Bachelor’s degree or higher in Operations, Business, Project Management, Engineering - Understand basic and systematic approaches to manage projects/programs - Excellent - Oral and Written skills - Open-minded, creative and proactive...

  • Rbs Subject Matter Expert

    3 days ago

    Chennai, India ADCI MAA 15 SEZ Full time

    1+ years’ experience in program or project management - Experience interpreting data to make business recommendations Bachelor’s degree or higher in Operations, Business, Project Management, Engineering - Understand basic and systematic approaches to manage projects/programs - Excellent - oral and written skills - Open-minded, creative and proactive...

  • Subject Matter Expert

    3 days ago

    Chennai, India ADCI - BLR 14 SEZ Full time

    2+ years of program or project management experience - Experience handling projects using six sigma or Lean processes - Experience using data to influence business decisions - Experience interpreting data and making business recommendations - Experience in e-commerce product listing & catalog Retail Business Services (RBS) leverages technology to improve...

  • Subject Matter Expert, Private Brands

    3 days ago

    Chennai, India ADCI - Tamil Nadu Full time

    1+ years’ experience in program or project management - Experience interpreting data to make business recommendations Analytical skills, written and oral communication and presentation skills - Business acumen to understand process gap and opportunities to improve existing process - Experience in executing FMEA, Kaizen and Lean projects - Technical...

  • Subject Matter Expert, Ww Fba

    1 day ago

    Chennai, Tamil Nadu, India Amazon.com Full time

    DESCRIPTION Retail Business Services (RBS) leverages technology to improve customer experience and selling partner experience while lowering Amazon’s cost structure. Vision of RBS is to accelerate Amazon’s flywheel by 1) improving the customer experience by fixing detail page catalog defects at scale, 2) improving selling partner listing quality to...

  • Subject Matter Expert

    60 minutes ago

    Chennai, Tamil Nadu, India Equiniti Full time

    Management Level G **Subject Matter Expert**: **Department**:Retirement Solutions **Reports to**:Team Leader **Role**: Act as a Subject Matter Expert supporting both the team and the team leader. Provide ongoing quality monitoring and coaching in order to improve the team's performance and actively seek improvements to satisfy our customer...