International Patient Coordinator- Rohini, New Delhi
2 weeks ago
Company Description IndiCure has been the most trusted name for Medical Tourism in India since 2010 due to our highly personalized and meticulous approach. We work exclusively with selected surgeons and hospitals in India that meet our stringent quality criteria, ensuring patients receive the best medical care and personalized attention. Patients from over 50 countries trust IndiCure for their medical treatments abroad, and we treat every patient as a member of the IndiCure family. Over the years, we have earned several accolades for our customer-centric approach. **Role Overview** The core of this job is to be the primary point of contact and support for international patients coming to India through IndiCure Health Tours. This is not a typical hospital-based role; it's a patient-interacting, position focused on coordinating and ensuring a seamless experience. **Key Responsibilities** To elaborate the job role, you will: - **Handle scheduling and logistics**: You'll be responsible for booking and confirming appointments, surgeries, and follow-up visits with the partner hospitals and surgeons. This requires meticulous organization to manage multiple patient timelines and details simultaneously. - **Coordinate with medical teams**: You will act as the bridge between the patient and the healthcare providers. This involves relaying patient information, medical histories, and specific needs to the doctors and hospital staff. You'll need to work closely with the hospital's dedicated international patient departments. - **Maintain patient records**: You'll be responsible for keeping accurate and up-to-date patient details in CRM, which include medical history, treatment plans, and communication logs. - **Provide personalized support**: Since IndiCure emphasizes a "family" approach, you'll be expected to go beyond basic administrative tasks. This can include addressing patient concerns, arranging local travel, or helping them with any inquiries to ensure they feel supported and comfortable throughout their medical journey. **Required Skills & Qualifications** The qualifications listed are crucial for success in this role: - **Strong Phone Etiquette and Communication skills**: You'll be the face and voice of IndiCure. Your ability to communicate clearly, empathetically, and professionally is paramount to building trust with patients who are far from home. - **Knowledge of Medical Terminology**: While you won't be providing medical advice, you must understand basic medical terms to effectively communicate between the patient and the medical team. - **Excellent organizational and multitasking abilities**: You will likely be managing several patient cases at once, each with different timelines and requirements. The ability to prioritize, track details, and stay on top of multiple tasks is critical. - **Strong interpersonal skills**: You'll be working closely with patients, their families, and a diverse team of medical professionals. A compassionate, patient, and professional demeanor is essential for handling sensitive situations and building effective working relationships. - **Previous healthcare experience (preferred)**: This would give you a foundational understanding of hospital operations and patient care processes, making the transition into this role smoother. - **Bachelor's degree (required)**: A foundational education in a relevant field is required for managing the complexities of this role. Work Location: In person
-
CRM Sales
6 days ago
Rohini, Delhi, Delhi, India Aimlay - Rohini, New Delhi Full time**Department**: Sales & Revenue **Location**: Rohini, New Delhi **Experience Required**: Minimum 2 years in sales and collections **CTC**:Upto 40k + uncapped incentives **Login Shift**:Day/Night Both Shift & 6 Days Working **Key Responsibilities**: - Execute strategies to maximize upselling and cross-selling opportunities. - Implement effective collection...
-
Admission Counsellor
4 days ago
Rohini, Delhi, Delhi, India Aimlay - Rohini, New Delhi Full time**Role Description** This is a full-time Academic Counsellor (Sales) role located in Rohini. The Academic Counsellor will be responsible for student counseling, career counseling, academic advising, and providing education guidance to learners. The role involves on-site interactions with students and facilitating their educational journey. **Designation -...
-
International Sales Associate Process
1 week ago
Rohini, Delhi, Delhi, India Aimlay - Rohini, New Delhi Full timePosition**:International Pre Sales Agent / Associate** **Location**: Rohini, New Delhi **Shift**: Night Shift (09:30 PM - 06:30 AM) **Salary**: Up to 4.8 LPA (Fixed) + Unlimited Incentives **Job Role Overview** As a Pre Sales Associate, you will be the first point of contact for working professionals exploring further education. Your primary function...
-
Academic Counsellor
4 days ago
Rohini, Delhi, Delhi, India Aimlay Private Limited - Rohini, New Delhi Full time**Academic Counsellor (International & Domestic Process)** **Company Description** Aimlay Pvt Ltd is a global educational and writing support service platform that empowers working professionals and Experiential Learners. Partnering with renowned universities worldwide, Aimlay offers courses from Matriculation to Ph.D levels, catering to a diverse range of...
-
Patient Coordinator
4 days ago
Delhi, Delhi, India AK Institute of Ophthalmology (AKIO) Full time**Key Responsibilities**: - Greet and assist patients in a professional and courteous manner. - Schedule and manage patient appointments and follow-ups. - Guide patients through the admission, discharge, and referral process. - Coordinate between patients and departments (doctors, nursing, billing, diagnostics). - Collect and verify patient information,...
-
Female Office Coordinator
2 weeks ago
Rohini, Delhi, Delhi, India Sanogic Technology and Consulting Full timeShe should be having pleasing personality She should be good communicator She should be well versed with computers She should be flexible for different roles and responsibilities **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹10,000.00 - ₹15,000.00 per month Schedule: - Day shift **Experience**: - total work: 1 year...
-
Personal Assistant
1 week ago
Delhi, Delhi, India Jindal Int. Full timePost: - Personal Assistant ( Female ) for our Rohini, Delhi office. Location: - Sector-3, Rohini, Delhi-110085 ( near M2K cinema) Urgent vacancy, so please send your resume on our WhatsApp no: - 9810033601, for quick hiring. Pay: ₹10,000.00 - ₹25,000.00 per month **Benefits**: - Cell phone reimbursement Work Location: In person
-
Staff Nurse
18 hours ago
Rohini Sector 15, Delhi, Delhi, India Jeevan raksha hospital Rohini Delhi Full timeNeed experienced nursing staff for our multi-speciality hospital in Rohini Delhi with registered in DNC whatsapp on +917678356232 Pay: From ₹25,000.00 per month **Benefits**: - Flexible schedule - Food provided - Health insurance - Paid time off Schedule: - Rotational shift Supplemental Pay: - Performance bonus Ability to commute/relocate: -...
-
Patient Care Coordinator
6 days ago
Delhi, India Smart Resourcing International (SRI) Full timeReputed Client of Smart Resourcing International Delhi, IndiaOne of our reputed client based at Gurugram Patient care Coordinator Qualification: - Minimum Graduate/ Masters Experience: - 2 years minimum relevant as patient care counsellor To achieve monthly patient enrolment targets that are communicated from time to time To visit the designated...
-
Prt Mother Teacher,
4 days ago
Delhi, India Tree9 Services private limited` Full timeSchool Located in ROHINI, Delhi PROFILE: - PRT MOTHER TEACHER - B.ed is Mandatory. - Excellent Communication skills required. Schedule: - Morning shift Application Question(s): - Where Do You Reside? **Education**: - Bachelor's (preferred) **Experience**: - Teaching: 1 year (preferred) Work Location: In person **Speak with the employer** +91...
