Receptionist

2 weeks ago


Dumad Vadodara Gujarat, India BANYAN PARADISE RESORT Full time

**Job Summary**:
Banyan Paradise Resort, Vadodara is seeking a friendly, presentable, and enthusiastic **Front Desk Receptionist**to join our team. As the first point of contact for our guests, you will be responsible for creating a warm and welcoming experience, handling front desk operations, and supporting our commitment to excellent guest service.

**Key Responsibilities**:

- Greet and welcome guests with a smile and professional attitude.
- Assist with smooth check-in and check-out procedures.
- Manage room reservations and cancellations using the booking system.
- Provide accurate information about resort amenities, facilities, and local attractions.
- Coordinate guest requests with housekeeping, room service, and other departments.
- Handle basic billing and payment processing at the front desk.
- Maintain a clean and organized reception area.
- Ensure guest satisfaction by resolving complaints or escalating issues when needed.
- Follow resort policies, procedures, and grooming standards at all times.

**Eligibility Criteria**:

- **Education**: Minimum 12th Pass. Diploma or degree in Hotel Management is a plus.
- **Experience**: No experience required - **Freshers are welcome**. Training will be provided.
- **Language Skills**: Proficiency in English, Hindi, and Gujarati preferred.
- **Computer Skills**: Basic knowledge of MS Office; familiarity with reservation systems is an advantage.

**Key Skills & Attributes**:

- Excellent communication and interpersonal skills
- Polite, patient, and guest-focused approach
- Presentable appearance and positive attitude
- Willingness to work in shifts, weekends, and holidays
- Team player with a desire to learn and grow in hospitality

**What We Offer**:

- Growth opportunities within the resort
- Meals
- A friendly and supportive work environment

**About Banyan Paradise Resort**:
Banyan Paradise Resort is one of Vadodara’s premium getaways, offering luxury accommodations, event venues, and serene surroundings. Join our dedicated team and become part of a resort that prides itself on exceptional service and memorable guest experiences.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Food provided

Work Location: In person


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