Inbound Call Center Agent Banking Process

ü Manage large amounts of inbound and outbound calls in a timely manner ü Follow communication “scripts” when handling different topics ü Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives ü Seize opportunities to upsell services when they arise ü Build sustainable relationships and...

Job Summary:We are looking for a Call Centre Agent to manage incoming and outgoing customer calls with professionalism, efficiency, and empathy. The ideal candidate will be a good communicator with strong problem-solving skills, capable of handling a high volume of calls while delivering excellent customer service.Key Responsibilities:Answer incoming calls...

Job Summary: We are looking for a Call Centre Agent to manage incoming and outgoing customer calls with professionalism, efficiency, and empathy. The ideal candidate will be a good communicator with strong problem-solving skills, capable of handling a high volume of calls while delivering excellent customer service. Key Responsibilities: Answer incoming...

**MUST HAVE EXCELLENT CONVERSATIONAL AND GRAMMATICALLY CORRECT ENGLISH** **Premier Medical is a Multi-Specialty Practice located in Central Florida for the last 26 years and with overseas offices in India, Costa Rica, and the Philippines.** Under the general supervision of the Call Center Manager or the Assistant Manager, the Call Center Agent performs a...

ü Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell services when they arise - Build sustainable relationships and engage...

Job brief **Responsibilities**: - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build...

Answering calls and explaining the services offered by the company. Contacting new and existing clients. Obtaining information and other relevant data of the new clients. Taking the client requirement to the Student Counsellors for further process. Maintaining the client database based on their requirement. Checking with the clients for our service...

Job Title: International Calling Process Agent Job Description: We are seeking a highly motivated and skilled International Calling Process Agent to join our team. As an International Calling Process Agent, you will be responsible for handling inbound calls from the USA market for cable and internet services. Your primary role will be to cross-sell and...

Needed a running call center on rent or partnership basis. The Role: Your team will be making outbound sales calls to the United States on behalf of a fast-growing U.S. financial services company. All tools, training, scripts, and dialer access will be provided. Agents will speak directly with U.S. consumers to discuss financial service offerings. - All...

call center job in the credit card industry involves answering inbound calls from customers to resolve their queries, process account requests, and provide information about products and services, while also handling outbound calls for sales or promotional offers. Key responsibilities include assisting with applications and issues, maintaining customer...