Inbound Call Center Agent Banking Process

Votiko Solutions Private Limited: Leading Your Success in the Global Call Center Industry!Become a part of the Votiko Solutions team as we search for enthusiastic individuals to fill the position of Call Center Executives in our innovative international BPO.Position: Call Center ExecutivesCompany: Votiko Solutions Private LimitedType: International BPO...

Job brief **Responsibilities**: - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build...

Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell services when they arise - Build sustainable relationships and engage...

Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell services when they arise - Build sustainable relationships and engage...

Answering calls and explaining the services offered by the company. Contacting new and existing clients. Obtaining information and other relevant data of the new clients. Taking the client requirement to the Student Counsellors for further process. Maintaining the client database based on their requirement. Checking with the clients for our service...

Job Position: - Call Center Executive Location**:Delhi** Roles & Responsibilities: call center executive (Hindi) - Attending Inbound calls, Answer the customer query correctly, Customer respect and satisfaction **Salary**: ₹15,500.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift Supplemental pay types: - Performance...

**Key Responsibilities**: - Monitor inbound and outbound calls to evaluate quality, adherence to scripts, and compliance with policies. - Assess communication skills, soft skills, customer handling, product knowledge, and problem-solving approach of agents. - Provide structured feedback to agents and team leaders for performance improvement. - Identify...

Handle outbound calls. - Provide accurate information about products/services, learning journey to customers. - Maintain customer records and update databases with accurate details. - Follow-up with customers to ensure resolution and course completion. - Achieve daily/weekly/monthly targets related to customer service metrics. - Adhere to company policies,...

Answering calls and explaining the services offered by the company. Contacting new and existing clients. Obtaining information and other relevant data of the new clients. Taking the client requirement to the Student Counsellors for further process. Maintaining the client database based on their requirement. Checking with the clients for our service...

**Company Name - Ruloans Distribution Services Pvt Ltd** **Job Location - Rajendra Place Metro Station** **Profile - Sbi Bank Credit Card Sales** **Salary for Freshers - 12k Fixed Salary** Tele-Caller/Call Centre Executive Job requirements: - 1. Excellent communication skills (English Not Compulsory) 2. No Language Barrier 3. Immediately available to...