Inbound Call Center Agent Banking Process

Key Responsibilities - Our primary calls consist of: Primary role of the Customer Service Representative (Inbound Sales) supporting our account is to handle a high volume of calls in a professional and courteous manner. Calls come from a variety of sources and customers from across the United States. - Customer Service: Customer calls consist of general...

Votiko Solutions Private Limited: Leading Your Success in the Global Call Center Industry!Become a part of the Votiko Solutions team as we search for enthusiastic individuals to fill the position of Call Center Executives in our innovative international BPO.Position: Call Center ExecutivesCompany: Votiko Solutions Private LimitedType: International BPO...

Job Summary:We are looking for a Call Centre Agent to manage incoming and outgoing customer calls with professionalism, efficiency, and empathy. The ideal candidate will be a good communicator with strong problem-solving skills, capable of handling a high volume of calls while delivering excellent customer service.Key Responsibilities:Answer incoming calls...

Job brief **Responsibilities**: - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build...

Outbound customer service happens when an agent from your call center contacts customers to follow up on a service issue or to notify customers of new products or policy changes. - Handling incoming customer inquiries, complaints, and support requests. - Answering questions about products or services. - Resolving issues with orders or accounts. - Providing...

call center job in the credit card industry involves answering inbound calls from customers to resolve their queries, process account requests, and provide information about products and services, while also handling outbound calls for sales or promotional offers. Key responsibilities include assisting with applications and issues, maintaining customer...

Post : Tele Counsellor (Male / Female) Qualification : Any Graduate* Plus : Excellent in English Exp : 1 -8 Year (If Six Months exp with all doc also considerable ) any domain exp welcome Company : Education (Edtech) Location : Janakpuri & Noida 126 Voice Process : INBOUND/OUTBOUND CALLS for providing them a course information Pay: ₹20,000.00 -...

Handle outbound calls. - Provide accurate information about products/services, learning journey to customers. - Maintain customer records and update databases with accurate details. - Follow-up with customers to ensure resolution and course completion. - Achieve daily/weekly/monthly targets related to customer service metrics. - Adhere to company policies,...

Role Description This is a full-time on-site role for a Call Center Representative located in Mumbai. The Call Center Representative will be responsible for handling inbound and outbound customer calls, managing customer enquiries, providing accurate information, resolving customer issues, and ensuring customer satisfaction. The role involves maintaining...

**Job description** **Job Title: Female Call Center Representative** **Location**:Block C-151, 2nd Floor, Opp. City Union Bank, Okhla Phase-I, Delhi-110020. Nearest Metro Station: Govindpuri. We are looking for a dynamic **Female Call Center Representative** to drive revenue growth and handle client communications. This dual-role profile requires both...