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Open End Coder
2 weeks ago
Open end coding or Verbatim Coding is a planned and systematic process of
transferring raw data to intelligent data. Data collected may be available and stored
in Excel format. Information/data stored in its raw form is meaningless unless it
facilitates retrieval and provides insights. To be able to do so, the data needs to be
coded, abiding by some specific conventions or codes to derive meaningful
interpretations.
**Our Process**:
- We build the code frame and send it back to the client for review/approval
(confirm the nets/buckets etc.)
- Once we have client's confirmation on the code frames, we start coding all the
open-ended responses manually in MS Excel Sheet.
- All answers (responses) are carefully coded by a person trained in coding (no
automated or computer coding). The results are nearly error-free codes that fully
reflect the true meaning of the open-end verbatim.
- Quality checks are run on all files by our Quality Team internally and post that the
data gets delivered in the requested format.
- Rolling back of incomplete surveys.
We can do the open-ended coding in multiple languages in-house to increase the
effectiveness of the project. For this we first need to reach the translation partner
and ask for English text. After having the same scenario - we could start following
**the steps from “Our Process**: ”
