E-commerce Associate

1 day ago

Vaishali Nagar Jaipur Rajasthan, India Task Robots Full time

**Key Responsibilities**:

- Create, update, and manage product listings on various e-commerce platforms (e.g., company website, Amazon, Flipkart etc.) with accurate descriptions, images, pricing, and specifications.
- Ensure product data integrity and consistency across all online channels.
- Optimize product titles, descriptions, and keywords for search engine visibility (basic SEO).
- Monitor and process daily e-commerce orders accurately and efficiently.
- Coordinate with warehouse/logistics partners for timely dispatch and delivery.
- Manage returns, exchanges, and cancellations in adherence to company policies.
- Track shipments and update customers on order status.
- Maintain accurate inventory records for online sales.
- Regularly update stock levels across all platforms to prevent overselling or stockouts.
- Coordinate with the procurement team for timely replenishment of popular products.
- Ensure high levels of customer satisfaction and positive reviews.
- Assist in maintaining the health and performance of the e-commerce website and marketplace accounts.
- Identify and troubleshoot any website or listing issues.
- Stay updated with new features and best practices of various e-commerce platforms.
- Generate daily/weekly/monthly sales reports for e-commerce channels.
- Monitor key e-commerce metrics (e.g., conversion rates, traffic, average order value).
- Assist in analyzing sales data to identify trends and opportunities.
- Assist in executing online marketing campaigns (e.g., promotions, discounts, banners) on e-commerce platforms.
- Support basic social media updates or content creation for e-commerce promotions.

**Required Skills and Qualifications**:

- Bachelor's degree in Marketing, Business Administration, or a related field.
- **Minimum 1 year of hands-on experience in E-commerce operations.**:

- Proven experience with major e-commerce platforms (e.g., Shopify or marketplaces like Amazon Seller Central, Flipkart Seller Hub).
- Proficiency in Microsoft Office Suite, especially Excel.
- Strong understanding of online sales processes, logistics, and customer service.
- Excellent communication (written and verbal) and interpersonal skills.
- Highly organized, detail-oriented, and able to manage multiple tasks simultaneously.
- Proactive, problem-solving attitude with a strong sense of ownership.

**Preferred Skills (Optional)**:

- Basic knowledge of digital marketing concepts (SEO, SEM, social media marketing).
- Experience with CRM software.
- Ability to work independently and as part of a team in a fast-paced environment.

**What We Offer**:

- Competitive salary and benefits.
- Opportunity to work in a growing industry and contribute to a fast-paced e-commerce business.
- A collaborative and supportive work environment.
- Opportunities for professional growth and development.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Leave encashment
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Morning shift

Work Location: In person

Application Deadline: 05/07/2025

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