Call Center Executive

5 days ago

Ranjit Avenue Amritsar Punjab, India Cambridge International Academy Full time

As a Call Centre Executive, you will serve as the first point of contact for prospective students and parents, providing information, resolving queries, and ensuring a seamless communication experience.

**Key Responsibilities**:

- Handle inbound and outbound calls professionally and efficiently.
- Provide detailed information about study-abroad programs, visa processes, and related services.
- Address inquiries and resolve student or parent concerns promptly.
- Schedule appointments for counseling sessions and follow up on leads.
- Maintain accurate records of calls and interactions in the CRM system.
- Collaborate with the counseling and visa teams to ensure a cohesive approach.
- Meet daily, weekly, and monthly call and follow-up targets.

**Requirements**:

- Minimum qualification: Bachelor’s degree or equivalent.
- 1-2 years of experience in a call center or customer service role.
- Excellent verbal communication skills in English, Hindi, and Punjabi.
- Ability to handle high call volumes with a professional and empathetic approach.
- Proficiency in MS Office and CRM tools.
- Strong interpersonal skills and the ability to work in a team environment.
- Self-motivated, goal-oriented, and capable of multitasking.

**What We Offer**:

- Competitive salary with performance-based bonuses.
- A friendly and supportive work environment.
- Comprehensive training to enhance your skills.
- Opportunities for career growth and development.

Pay: ₹10,300.81 - ₹34,343.52 per month

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

  • Call Center Executive

    5 days ago

    Ranjit Avenue, Amritsar, Punjab, India Cambridge International Academy Full time

    As a Call Centre Executive, you will serve as the first point of contact for prospective students and parents, providing information, resolving queries, and ensuring a seamless communication experience. **Key Responsibilities**: - Handle inbound and outbound calls professionally and efficiently. - Provide detailed information about study-abroad programs,...

  • Call Center Executive

    5 days ago

    Ranjit Avenue, Amritsar, Punjab, India Cambridge International Academy Full time

    As a Call Centre Executive, you will serve as the first point of contact for prospective students and parents, providing information, resolving queries, and ensuring a seamless communication experience. Pay: ₹11,073.19 - ₹32,983.91 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift Supplemental Pay: - Performance...

  • Call Center Executive

    1 day ago

    Amritsar, Punjab, India Think Something Digital Full time

    Looking for Call Center Executives with Good Communication skills and computer knowledge. You'll be the frontline ambassador for our company, delivering exceptional customer support and ensuring every interaction leaves a positive impression. **Responsibilities**: - Handle inbound and outbound calls, assisting clients with inquiries and support requests. -...

  • Call Center Executive

    1 week ago

    Ranjit Avenue, Amritsar, Punjab, India TaxiBazaar Full time

    TaxiBazaar is a global ground transportation service provider, operating in over 30 countries. We specialize in outstation taxi services, airport transfers, and self-drive rental cars. Our aim is to deliver seamless travel experiences with a focus on customer satisfaction. **Key Responsibilities** - **Customer Support**: Handle inbound and outbound calls to...

  • Tele Calling Executive

    1 day ago

    Ranjit Avenue, Amritsar, Punjab, India My World Education Full time

    TELE CALLING EXECUTIVES REQUIRED. DAY SHIFT MONDAY TO SATURDAY. EXPERIENCED AND FRESHER BOTH CAN APPLY. **Job Types**: Full-time, Permanent, Fresher Pay: ₹12,000.00 per month Schedule: - Day shift - Fixed shift - Morning shift Supplemental Pay: - Performance bonus **Language**: - Punjabi (required) Work Location: In person

  • Call Center Executive

    3 days ago

    Jalandhar, Punjab, India sandhu overseas Full time

    A call center executive in immigration services needs excellent communication and interpersonal skills, basic computer and CRM proficiency, and a strong customer-centric approach. Key responsibilities include providing information on visa processes, managing client inquiries, scheduling appointments, and maintaining client records. While a high school...

  • Call Center Executive

    2 weeks ago

    Mohali, Punjab, India STREAMSOFT SOLUTIONS LLC Full time

    We are a fast-growing start-up looking for energetic and fluent English-speaking professionals to join our **International Voice Process** team as **Customer Support Executives**. The role involves handling inbound and outbound calls for international clients, resolving queries efficiently, and ensuring excellent customer...

  • Call Center Executive

    2 weeks ago

    Amritsar, India Make It Full time

    Hey, We are looking for **Call Centre Executive" (Females only ) **with **good knowledge of Ms-Office** **Qualification - **_Graduate (preferred)_ **Age Criteria** - 18 - 28 Years **Attractive Salary + Benefits** - Must have knowledge of MS-Office - Must have good communication skills - Must be confident - Day Shifts **Job Types**: Full-time, Regular /...

  • Call Center Executive

    2 weeks ago

    Mohali, Punjab, India Scalin Service Pvt Ltd Full time

    Call center agent required for Chat, Voice both - We need agent with good communication skills. - Need Immediate Joiners - 12th Pass & Graduate both Required Pay: ₹10,000.00 - ₹18,500.00 per month Application Question(s): - Any immediate Joiner can apply **Location**: - Mohali, Punjab (required) Work Location: In person Application Deadline:...

  • Tele Calling Executive

    3 days ago

    Ranjit Avenue, Amritsar, Punjab, India Find Jobs Consultancy Full time

    **Salary**: ₹10,000.00 - ₹14,000.00 per month Schedule: - Day shift - Morning shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Sales: 1 year (preferred) **Language**: - English (preferred) Work Location: In person