Telecaller-us Shift

4 days ago

Ahmedabad, India 9series Full time

**Key Responsibilities**:

- Making outbound calls to customers, clients, and prospects to sell products and services or to collect feedback.
- Handling inbound calls from customers and resolving their queries or concerns.
- Providing information about the company's products, services, and policies to customers.
- Keeping accurate records of all calls made and received, and maintaining a database of customer information.
- Meeting daily, weekly, and monthly call targets and achieving sales targets.
- Following up with customers on a regular basis to maintain relationships and ensure customer satisfaction.
- Handling customer complaints and resolving issues in a timely and efficient manner.
- Collaborating with other team members, including sales, marketing, and customer service teams, to achieve common goals.
- Maintaining a professional and positive demeanor during all customer interactions.
- Staying up-to-date with the company's products, services, and industry trends.

**Skill Sets**:

- Excellent communication and interpersonal skills.
- Strong sales and customer service skills.
- Ability to work under pressure and meet targets.
- Good knowledge of the company's products, services, and policies.
- Proficient in using computer software and databases.
- Good time management and organizational skills.
- Ability to work in a team environment.
- Prior experience in telemarketing or customer support is preferred.
- A high school diploma or equivalent is usually required, while a degree in sales, marketing, or business can be an advantage.

**To know more about 9series, here are the links for your reference**:

- life at 9series

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹8,086.00 - ₹29,254.63 per month

Schedule:

- Day shift
- Monday to Friday
- Night shift
- US shift

Ability to commute/relocate:

- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- tele sales: 1 year (required)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (required)

**Speak with the employer**
+91 7778070120

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