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Field Supervisor

2 weeks ago

Dankuni Kolkata West Bengal, India DELIVERY PIGEON Full time

Do you thrive in a fast-paced environment and enjoy leading a team? Are you passionate about logistics and ensuring exceptional customer service? If so, then this Field Supervisor role at our growing e-commerce company might be the perfect fit for you

Delivery Pigeon is a leading e-commerce company committed to providing a seamless and efficient delivery experience for our customers. We're looking for a motivated and results-oriented Field Supervisor to join our team and play a crucial role in ensuring on-time and accurate deliveries.

**Responsibilities**:

- Lead and motivate a team of delivery drivers, fostering a positive and productive work environment.
- Oversee daily delivery operations, ensuring efficient route planning, timely deliveries, and adherence to company policies and procedures.
- Monitor driver performance using delivery tracking software and address any performance issues promptly.
- Conduct regular safety briefings and ensure all drivers comply with safety regulations.
- Maintain accurate records of deliveries, including completion times and customer interactions.
- Resolve customer delivery issues promptly and professionally, maintaining a high level of customer satisfaction.
- Identify opportunities for route optimization and process improvement to enhance delivery efficiency.
- Maintain a clean and professional appearance while representing the company in the field.

**Benefits**:

- Competitive salary and benefits package.
- Opportunity for growth and career advancement within a dynamic company.
- Work in a fast-paced and rewarding environment.

**To Apply**:
**Job Types**: Full-time, Part-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Expected hours: No less than 10 per week

**Experience**:

- total work: 1 year (preferred)

Work Location: In person