Project Coordinator and Customer Support Liaison
2 days ago
**Key Responsibilities**:
**Project Coordination**
- Collaborate with CSD and IT teams to define project scope, objectives, and deliverables.
- Develop and maintain project plans, timelines, and resource allocation.
- Track project progress and provide regular updates to stakeholders.
- Identify and mitigate potential risks and issues.
- Coordinate project testing and deployment.
- Ensure adherence to project management methodologies and best practices.
**Customer Support**
- Serve as the first point of escalation for complex customer support issues that require IT involvement.
- Liaise with IT to investigate and resolve technical problems impacting customers.
- Communicate technical solutions and workarounds to CSD representatives in a clear and concise manner.
- Maintain a knowledge base of common IT-related customer support issues and solutions.
- Identify recurring problems and work with IT to implement preventive measures.
**Communication and Collaboration**
- Foster strong working relationships with CSD and IT teams.
- Facilitate effective communication between the two departments.
- Organize and lead cross-functional meetings.
- Document and share project and support information.
- Promote a culture of collaboration and customer-centricity.
**Qualifications**:
- Bachelor’s degree in a relevant field or equivalent work experience.
- Proven experience in project coordination or customer support, preferably in a technology-driven environment.
- Excellent communication and interpersonal skills.
- Strong problem-solving and analytical skills.
- Ability to work effectively in a fast-paced and dynamic environment.
- Familiarity with customer service and IT best practices.
- Proficiency in project management and support tools.
**Experience**:
- Minimum 2-4 years of experience- (Freshers with the right skills will also be considered)
**Job Category**:IT (Cross-functional)**Job Type**:Full Time**Job Location**:Kolkata
-
Program Liaison
1 week ago
Kolkata, West Bengal, India Axios International Full timePosition: Program Liaison - based in Kolkata **Position Purpose** The **Program Liaison (PL) **will assist the team in managing drug access program(s) in the region. The jobholder is required to help represent Axios in daily meetings with patients, doctors and carry out administrative duties which will be both field and office based. **Duties and...
-
Public Relations and Media Liaison
6 days ago
Kolkata, West Bengal, India Genesis Full timePosition **:Public Relations and Media Liaison** Location**:Kolkata** Employment Type: Full-time **Job Summary**: The Public Relations and Media Liaison for the Digital Outreach and Citizen Engagement Project will be responsible for enhancing communication between the organization and the public. This role involves developing and executing public...
-
Project Coordinator
9 hours ago
Taratala, Kolkata, West Bengal, India GEE BEE NETWORK PRIVATE LIMITED Full time US$ 3,60,000 - US$ 4,20,000 per yearThe Project Coordinator will be responsible for supporting end-to-end execution of IT infrastructure and system integration projects. The role involves coordination with OEMs, vendors, internal technical teams, clients, and management to ensure timely delivery, documentation accuracy, and compliance with project requirements. The candidate must have strong...
-
Resident Liaison Officer
2 weeks ago
Kolkata, West Bengal, India Edward Food Research & Analysis Center Limited (EFRAC) Full timeWe are looking for a **Resident Liaison Officer Position **:Assistant Manager /Dy Mgr/ Manager** Location : Kolkata( Rajarhat) Educational Background - **Any Graduate with excellent communication skills in English, Bengali & Hindi** Industry Background Please look for **Immediate Joinee.** - **Job Description**_ - Excellent Communication & Presentation...
-
IT Project Coordinator
1 week ago
Kolkata, West Bengal, India Fusion Techlab Full timeFusion Techlab required an IT project coordinator. Experience: 1-3 year - Create project task lists - Maintain meeting agenda/minutes - Coordinate project plans across teams - Plan project follow up meetings - Develop project reports - Quality control activities - Monitor project progress - Support preparation of project budget/timeframe - Communicate...
-
Assistant Project Coordinator
6 days ago
Salt Lake, Kolkata, West Bengal, India CyberSWIFT Infotech Full time**Position: IT Project Coordinator**: - Location: Salt Lake, Sector 5 (Work From Office) - **Experience: 6 Months & Above**: - **Looking from IT Company**: - Assist the project manager in the development of project management documents such as project budgets, project schedules, scope statements and project plans - Execute project management...
-
Academic Support-content and Coordination
5 days ago
Kolkata, West Bengal, India Paperlink Softwares Pvt. Ltd Full timeWe are seeking a dynamic **Academic Support - Content & Coordination** professional to assist an Australian college from India. This position goes beyond administrative tasks, focusing on **curriculum-related support**, **content development**, and **smooth academic operations**. If you have a passion for enabling learners and educators to succeed, we want...
-
Project Coordinator
15 hours ago
Kolkata, West Bengal, India Cushman & Wakefield Full time**Job Title** Project Coordinator **Job Description Summary** This role is responsible for all scheduling and planning activities as per contract requirements or Client Requirements. And translate the scope of work of the project into activities and prepare and update project progress reports. **About the Role**: - Prepare various reports including...
-
Project Coordinator
1 week ago
Kolkata, West Bengal, India Fleapo Full time**PROJECT COORDINATOR** **About Fleapo** Fleapo Co. is a Young & Professional Information Technology Solutions Provider specialising in Mobile Apps Development, Customised Web Apps Development and Internet Marketing services. **Position Overview** Fleapo is looking for an experienced and motivated Project Coordinator professional to be an integral part...
-
IT Project Coordinator
1 week ago
Kolkata, West Bengal, India Avant-Garde Technologies Full timeWELCOME ALL MISFITS, DREAMERS AND CONQUERORS. WIN THE WORLD WITH US. **IT Project Coordinator**: **Experience** : 2 -8 years **Job Location** : Kolkata **Responsibilities**: - Coordinating project schedules, resources, equipment and information. - Liaising with clients to identify and define project requirements, scope and objectives. - Ensuring that...