Associate - Key Account

5 days ago

Delhi, India POSist Technologies Full time

Location**:Delhi, Mumbai & Bangalore**

Experience**:1-3 Years**
- Educational Qualification:

- **Bachelor’s / Master’s degree**

**Job Summary**:
As a part of Key Account Associate you will be part of a young & dynamic team that is changing the way restaurants operate. We are a SAAS company focussed on continuous growth & expansion with a clear target of building a strong technology that can create a never ending impact on the Restaurant Industry. We are looking for Competitive, High Energy individuals who have the entrepreneurial spirit with a strong desire to succeed.
- You will be responsible for handling the most important client accounts in a company. These accounts make up the highest percentage of company income, must build and maintain a strong relationship with the client.

**Responsibilities**:

- Build relationships with senior stakeholders and manage account planning
- Identify and prioritize accounts based on outstanding issues, growth opportunity, strategic value and renewal timeframe
- Advise clients on the most effective ways to use the Posist Products
- Ensure high customer satisfaction scores(NPS), manage customer health status and adherence to tickets SLAs
- Through collaboration with Product/Tech teams, provide consulting services for a specific set of customers and maximize their ROI. Increase renewal rates and reduce churn
- Identify and build Up-selling and cross-selling opportunities within your existing accounts and, taking EBR’s on the annual basis
- Work collaboratively with various internal team/individuals for the best interest of the customer (engineering, sales, etc.)
- Good verbal and written communication skills
- Good analytics and reporting skills
- Good negotiations and retention skills
- Ability to multitask, work in a fast-paced environment.
- Have a high-level attention to detail
- Ability to work independently and to partner with others to promote an environment of teamwork

**About Posist**

Posist is a B4B (Business-for-Business) company partnering with global restaurant chains in their digital transformation via its restaurant technology platform. Posist powers 10,000+ restaurants globally. It allows enterprise restaurant operators to grow at scale, improve bottom-line efficiency and deliver a consistent guest experience.

Posist’s unified technology platform streamlines restaurants’ front of the house, back of the house, out of house/integrations, analytics, and CRM. Renowned restaurant chains including Taco Bell, Nando’s, Carl’s Jr, Häagen-Dazs, Jamie’s Italian are among a few brands using Posist to manage their processes, people, and place of operations.

Posist is on a mission to make global restaurants prosperous.

**For more information, visit

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