Front Office Receptionist

1 week ago

Kolkata West Bengal, India SAY Rooms & Homes Full time

SAY Rooms & Homes is a fast-growing travel and hospitality start-up founded by a passionate and experienced team from the travel industry. With our presence in **Gurugram, Kolkata, and Siliguri**, we aim to redefine the way travelers experience comfort, convenience, and personalized stays across India.

Our curated collection of hotels and homestays—known as **SAY Properties**—brings together quality accommodation, warm hospitality, and local experiences under one trusted brand. At SAY Rooms & Homes, we believe every stay should feel like home and every trip should create lasting memories.

**Job Description - Front Office Executive (Kolkata)**

**Location**: SAY Moments Hotel, Kolkata
**Position**: Front Office Executive
**Employment Type**: Full-time

**Role Overview**:
**Key Responsibilities**:

- Greet and welcome guests warmly upon arrival.
- Manage check-in and check-out processes efficiently.
- Handle guest inquiries, reservations, and complaints professionally.
- Coordinate with housekeeping and other departments for smooth operations.
- Maintain guest records and ensure accurate billing and payments.
- Uphold SAY Rooms & Homes’ service standards and brand values.

**Requirements**:

- Graduate or Diploma in Hotel Management / Hospitality preferred.
- 1-3 years of experience in front office or guest relations (freshers with good communication skills can also apply).
- Excellent verbal and written communication skills (English, Hindi, and Bengali preferred).
- Proficient in using MS Office and hotel management software.
- Pleasant personality, positive attitude, and customer-oriented mindset.

**What We Offer**:

- Competitive salary package.
- Growth opportunities within SAY Rooms & Homes ( Network)
- Opportunity to work with a growing hospitality brand.

**Job Types**: Full-time, Internship
Contract length: 3 months

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person

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