Customer Care Representative
5 days ago
Responsibilities
- Must Have Good Command on English.
- Connecting with the customers and describing them about our new discount coupons.
- Handle customer queries and provide appropriate solutions.
- Identify and assess customer’s needs about customisation requests.
- Handling and taking the abandoned cart follow-ups.
- Taking customers feedback about the products.
- Understand the customer requirement assist them accordingly.
- Handling and managing of ORM(Online Reputation management).
Key Competencies and Skills
- Excellent communication and presentation skills.
- Experience in customer care 2+ years.
**Salary**: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Gurgaon - 122018, Haryana: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
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