Customer Care Representative

5 days ago


Gurgaon, India Codeword Full time

Responsibilities
- Must Have Good Command on English.
- Connecting with the customers and describing them about our new discount coupons.
- Handle customer queries and provide appropriate solutions.
- Identify and assess customer’s needs about customisation requests.
- Handling and taking the abandoned cart follow-ups.
- Taking customers feedback about the products.
- Understand the customer requirement assist them accordingly.
- Handling and managing of ORM(Online Reputation management).

Key Competencies and Skills
- Excellent communication and presentation skills.
- Experience in customer care 2+ years.

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Gurgaon - 122018, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)



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