Customer Relationship Executive

2 days ago

Calicut, India SBL International Full time

We are a UK based company specialising in Education with a BPO office at Calicut Kerala. We are looking for a competent Customer Relationship Executive to support and drive our business development division.

The Role:
The Customer Relationship Executive is responsible for managing customers in our content writing division. You will be dealing purely with our UK clients. Your working schedules will be partially at the office and partially at home and will be as per British Standard Time. Working alongside the rest of the management team, you will ensure that we meet our recruitment and admission needs.

You will:
Represent our brand to potential students.
Drive occupancy.
Work to targets and KPI’s.
Have a successful track record in customer handling/relations.

You will be:
Outstanding. We are rated by our customers so highly because of our team.
Ethical. We do things the right way
Self-motivated. You will be driven and a natural self-starter.

You can expect:

- To work with a company that is values-driven and sees people as our greatest asset.
- Industry-leading training and development coupled with excellent career progression.
- Excellent benefits, including incentives and bonus.
- Work-Life balance.

Qualifications: Bcom, B-TECH, BBA, MBA, or any other related degree

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Schedule:

- Day shift
- Evening shift

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Calicut, Kerala: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- total work: 2 years (preferred)
- Customer service or Business Development or Sales: 1 year (preferred)

**Language**:

- English (preferred)

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