Hotel Receptionist

4 days ago

Borivali Mumbai Maharashtra, India ARC909 HealthFit LLP Full time

**Job Title**:Receptionist cum Coordinator cum Assistant Manager - Amenities Floor

**Location**: Borivali

**Job Type**: Full-Time

**Job Summary**:
**Responsibilities**:
**1. Front Desk Management**:

- Greet and assist residents, guests, and service providers in a courteous and welcoming manner.
- Manage the reception area, ensuring it is tidy and presentable.
- Handle inquiries and provide information about amenities and services available on the floor.

**2. Amenities Coordination**:

- Collaborate with amenities management to plan, organize, and execute events, programs, and activities on the Amenities Floor.
- Schedule and coordinate the use of amenities such as fitness centers, meeting rooms, lounges, etc.
- Act as a point of contact for residents regarding amenity bookings and usage guidelines.

**3. Administrative Support**:

- Provide administrative support to the amenities management team.
- Assist in maintaining records, preparing reports, and handling correspondence related to amenities.

**4. Visitor and Guest Services**:

- Register and assist visitors, ensuring they have a positive experience on the Amenities Floor.
- Coordinate with security to ensure visitor access adheres to building policies.

**5. Assistance to Assistant Manager**:

- Support the Assistant Manager in overseeing the overall functioning of the Amenities Floor.
- Participate in meetings, take minutes, and follow up on action items as needed.
- Handle special projects and assignments as directed by the Assistant Manager.

**6. Communication Liaison**:

- Act as a communication liaison between residents, amenities staff, and management.
- Distribute information and updates about upcoming events or changes to amenities services.

**Qualifications**:

- Bachelor's degree in business administration, hospitality, or a related field.
- Proven experience in a receptionist, coordination, or assistant manager role.
- Excellent organizational and multitasking skills.
- Strong interpersonal and communication abilities.
- Proficiency in office software (e.g., MS Office, scheduling software).

**Attributes**:

- Proactive and solution-oriented mindset.
- Ability to work independently and collaboratively.
- Strong attention to detail and accuracy.
- Exceptional customer service skills.

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift
- Evening shift
- Morning shift
- Rotational shift
- Weekend availability

Supplemental pay types:

- Commission pay
- Performance bonus

**Experience**:

- Microsoft Office: 1 year (preferred)
- Front desk - Receptionist: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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