Retail Executive

3 days ago

Chennai Tamil Nadu, India Wonderla Holidays Ltd Full time

**Responsibilities**:

- Support the Retail Manager in day-to-day store operations and sales execution.
- Engage with guests to promote products and achieve sales targets.
- Ensure stores are clean, well-organized, and visually appealing as per Wonderla brand standards.
- Handle billing, POS transactions, and cash accurately.
- Track stock levels, assist in replenishment, and report shortages promptly.
- Support in organizing product displays, seasonal promotions, and special events.
- Maintain records of sales, returns, and exchanges as per company policy.
- Coordinate with warehouse and procurement teams for stock movements.
- Provide excellent guest service through courtesy, product knowledge, and responsiveness.
- Handle guest feedback and escalate issues to supervisors for resolution.
- Comply with safety, hygiene, and operational SOPs at all times.
- Assist in new product roll-outs, pricing updates, and stock audits.
- Contribute ideas to improve sales per head (SPH) and enhance guest experience.

**Requirements**:

- Prior experience in retail or customer-facing environments.
- Good communication and interpersonal skills.
- Basic computer literacy (MS Office / POS systems).
- Flexible to work in shifts, weekends, and holidays.
- Energetic, positive attitude with a guest-first mindset.

**Job Types**: Full-time, Permanent

Pay: ₹200,000.00 - ₹400,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Work Location: In person

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