Front Office Associate

1 week ago

Jaipur, India Foxoso Hodpitality Pvt Ltd Full time

**Guest Check-In and Check-Out**:Welcome guests as they arrive at the hotel.
Assist guests with the check-in and check-out processes, which may include verifying reservations, collecting payment, and issuing room keys.
Provide information about the hotel's services, amenities, and local attractions.

**Reservations and Booking**:Handle room reservations, both in person and over the phone.
Ensure accuracy of guest information and reservation details.
Maintain an organized system for managing reservations and room assignments.

**Customer Service**:Address guest inquiries, requests, and concerns promptly and professionally.
Resolve guest complaints or issues, seeking assistance from management if necessary.
Provide recommendations for dining, entertainment, and local activities.

**Payment Processing**:Handle cash, credit card, and other payment transactions accurately.
Prepare and present invoices and receipts to guests.
Balance cash drawers and maintain accurate records of financial transactions.

**Telephone and Communication**:Answer phone calls and transfer them to the appropriate department or guest room.
Take messages for guests and staff members.
Handle wake-up calls and other guest requests via phone.

**Information and Assistance**:Provide information about hotel policies, such as check-in/check-out times and pet policies.
Assist guests with luggage and coordinate bellboy services if available.
Arrange transportation services, including taxis and airport shuttles.

**Administrative Tasks**:Maintain and update guest records and profiles in the hotel's computer system.
Prepare daily reports and room occupancy statistics.
Handle the distribution of mail, faxes, and packages to guests.

**Security and Safety**:Monitor the lobby and entrance areas for any suspicious activity.
Follow safety and security protocols, including issuing guest room keys only to authorized individuals.
Assist with emergency procedures, such as evacuations or medical incidents.

**Cash Handling and Accounting**:Handle cash and credit card transactions accurately and securely.
Reconcile the cash drawer at the end of each shift and report any discrepancies.
Assist with end-of-day accounting procedures.

**Guest Relations**:Build positive relationships with regular guests and ensure their preferences are noted and honored during their stay.
Solicit feedback from guests and use it to improve the guest experience.

**Salary**: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Food provided
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Microsoft Office: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Ability to Commute:

- Jaipur, Rajasthan (required)

Ability to Relocate:

- Jaipur, Rajasthan: Relocate before starting work (required)

**Speak with the employer**
+91 9355444516

  • Front Office Associate

    2 weeks ago

    Airport Sanganer, Jaipur, Rajasthan, India INDIESTAYS Full time

    This is a full-time on-site role for a Front Office Associate located in Jaipur. The Front Office Associate will be responsible for phone etiquette, receptionist duties, customer service, check-in procedures, and effective communication with guests. **Qualifications** - Phone Etiquette and Communication skills - Receptionist Duties and Customer Service...

  • Front Desk Representative

    1 week ago

    Jaipur, Rajasthan, India beBeeCustomerService Full time ₹ 15,00,000 - ₹ 28,00,000

    Hotel Front Office Associate Job DescriptionOverview:This position is responsible for providing exceptional customer service to guests and ensuring the smooth operation of the front desk.Job Summary: We are seeking a skilled and detail-oriented Hotel Front Office Associate to join our team. As a key member of our front office staff, you will be responsible...

  • Front Office Receptionist

    3 days ago

    Jaipur, India Rukman Hotels Jaipur Full time

    Company Description We suggest you enter details here Role Description This is a full-time on-site role for a Front Office Receptionist located in Jaipur. The Front Office Receptionist will be responsible for managing phone calls, handling receptionist duties, managing the front office area, and providing excellent customer service. The individual will...

  • Front Office Receptionist

    2 weeks ago

    Jaipur, Rajasthan, India Hotel RG Inn Full time

    The Front Office Receptionist is responsible for providing exceptional customer service to guests and visitors while maintaining an organized and efficient front desk area. The receptionist will be the first point of contact for guests and visitors and will be responsible for answering phone calls, greeting guests, handling inquiries and requests, and...

  • Front Office Executive

    2 weeks ago

    Jaipur, Rajasthan, India AKINEX GLOBAL SUPPLIES LLP Full time

    _**Responsibility (ies)**:_ - Maintain the Cleanliness and neatness of the Front Desk Area at all the Times. - Keep updated records and files. - Maintaining Visitor register at HO. - Greet and welcome guests. - Monitoring the use of devices and office supplies within the workplace and place orders when necessary - Dealing with inquiries or needs from the...

  • Front Office Associate

    2 weeks ago

    Pratap Nagar, Jaipur, Rajasthan, India Handicraft Villa Full time

    We need Front office executive with below Qualities: - Ms Office - Internet Surfing - Co-ordinate with other team members - Ability to learn new things **Salary**: ₹8,000.00 - ₹10,000.00 per month Schedule: - Day shift Supplemental pay types: - Yearly bonus **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Microsoft...

  • Front Office Supervisor

    3 days ago

    Jaipur, India Sarovar Hotels Full time

    Company Description Established in 1994, Sarovar Hotels and Resorts is one of India's leading hotel chains, catering to mid-market and upscale market segments across business and leisure destinations. With 135 hotels in 85 destinations across India, Nepal, and Africa, our portfolio includes various categories such as Sarovar Premiere, Sarovar Portico,...

  • Front Office Supervisor

    5 days ago

    Jaipur, Rajasthan, India Sarovar Hotels Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionEstablished in 1994, Sarovar Hotels and Resorts is one of India's leading hotel chains, catering to mid-market and upscale market segments across business and leisure destinations. With 135 hotels in 85 destinations across India, Nepal, and Africa, our portfolio includes various categories such as Sarovar Premiere, Sarovar Portico,...

  • Front Office Executive

    14 hours ago

    Jaipur, Rajasthan, India Eventrics Multi Tasking Solutions Pvt Ltd Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Job Title: Front Office Executive (Female)Location: Jaipur (Work from Office)Salary: Up to ₹20,000 CTC per monthEmployment Type: Full-timeExperience Required:Fresher or Experienced candidates are welcomeImmediate joiners will be given preferenceKey Requirements:Good communication and interpersonal skillsProfessional attitude and pleasing personalityAbility...

  • Jobs For Female Front Office Executive- Reputed Garment Industry- Jaipur, Rajasthan, India- 13k- vivek

    2 days ago

    Jaipur, India Seven Consultancy Full time

    JOB DETAILS Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival,  maintains security and telecommunications system Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries Directs visitors by maintaining employee and department directories;...