Front Office Executive
2 days ago
Location : Vennala, Kochi, Kerala
Salary Range : ₹18,000 - ₹22,000 per month (based on experience)
Industry : Wellness / Healthcare / Hospitality
Job Type : Full-time
About Us:
We are a premium wellness clinic opening soon in Kochi (Vennala), offering advanced therapies like **IV Nutrition, Detox Programs, Ozone Therapy, and FIR Sauna**. We seek a **smart, polished, and client-focused Front Office Executive** to be the face of our clinic, ensuring exceptional first impressions and seamless operations.
Key Responsibilities:
- Maintain patient records and ensure confidentiality of sensitive information.
- Coordinate with therapists and staff to ensure timely service delivery and resolve scheduling conflicts.
- Provide detailed information about wellness services, packages, and promotions to clients.
- Manage billing, invoicing, and payment collection for services rendered.
- Maintain clinic cleanliness and oversee inventory of front-office supplies (e.g., brochures, forms).
- Address client feedback and escalate issues to the Clinic Manager when required.
- Assist in organizing wellness events, workshops, or promotional activities.
**Requirements**:
- 1-2 years of experience as a Front Office Executive, Receptionist, or similar role in wellness clinics, hospitals, spas, or hospitality.
- Excellent communication skills in English and Malayalam; fluency in Hindi is a plus.
- Presentable appearance with a friendly, professional demeanor.
- Proficiency in MS Office (Excel, Word) and basic knowledge of appointment management software.
- Ability to multitask, prioritize, and work in a fast-paced environment.
- Diploma/Degree in Hospitality, Communication, or related fields preferred.
Why Join Us?
- Be part of a premium wellness startup with a focus on holistic health.
- Work in a positive, client-centric environment with fixed working hours.
- Opportunities for growth and skill development in the wellness industry.
Job Types: Full-time, Permanent, Fresher
Pay: ₹18,000.00 - ₹22,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
- Fixed shift
- Weekend availability
Work Location: In person
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