CRM Executive

3 days ago

Noida Sector Noida Uttar Pradesh, India Frolic Advisory Full time

We are looking for a proactive and customer-focused **CRM Executive** (Female) with 1-2 years of experience to manage and support our customer engagement initiatives. This role involves managing CRM campaigns, maintaining customer databases, analyzing data, and directly communicating with customers via phone to ensure satisfaction, gather feedback, and enhance retention.

**Responsibilities**:

- Serve as the first point of contact for internal and external helpdesk queries.
- Make calls to handle customer queries, collect feedback, and follow up on services or renewals.
- Maintain and update data using Excel for daily reports and tracking.
- Coordinate with various departments to ensure timely resolution of support tickets.
- Work with the sales, marketing, and customer service teams to align communication strategies
- Monitor helpdesk systems and escalate issues as required.
- Maintain records of issues, actions taken, and resolutions.
- Generate and share regular reports with management.
- Handle CRM software on a daily basis for data updates.

**Requirements**:

- Graduate in any discipline.
- 1-2 years of experience in a helpdesk or customer support role.
- Proficiency in MS Excel ( Basic formulas).
- Hands-on experience with CRM software.
- Good verbal and written communication skills.
- Confident in conducting warm calling and follow-ups.
- Strong organizational and multitasking skills.
- Prior experience in the e-commerce industry will be considered an advantage.

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

**Education**:

- Bachelor's (required)

**Experience**:

- Microsoft Excel: 1 year (required)
- Cold calling: 1 year (preferred)

Work Location: In person

  • CRM Executive

    2 weeks ago

    Noida Sector 62, Noida, Uttar Pradesh, India Shashi Steel Corporation Full time

    **Job Title**:CRM Executive (Female Only)** **Location**: 259, Loha Mandi, Bulandshahar Road, Ghaziabad-201001 **Working Hours**: 9:30 AM - 6:30 PM **Working Days**: 6 Days a Week (Sunday Off) **Job Role**: We are looking for a female CRM Executive for our **SHASHI STEELS CORPORATION**. This is a desk-based job under the sales department, where the main...

  • CRM Executive

    2 weeks ago

    Noida Sector 62, Noida, Uttar Pradesh, India ZoopShip Full time

    **Job Overview**: **Key Responsibilities**: - Make outbound calls to prospective customers and explain products/services. - Follow up on inquiries and leads captured in the CRM system. - Convert potential leads into confirmed sales through effective communication and persuasion. - Maintain accurate and updated client records in the CRM software. - Provide...

  • Executive CRM

    2 weeks ago

    Noida Sector 62, Noida, Uttar Pradesh, India Galaxy Online Power Systems Private Limited Full time

    **Job Summary**: **Key Responsibilities**: - Monitor customer feedback and prepare basic reports. - Maintain accuracy of customer records and perform data cleanup tasks. - Address customer inquiries and ensure follow-ups through CRM tools. **Requirements**: - Bachelor’s degree - verbal and written communication skills. - Basic understanding of customer...

  • CRM Executive

    5 days ago

    Noida, Uttar Pradesh, India Rahane Digitech Private Limited Full time

    **Job Title**: CRM Executive( Real Estate) **Company**: Northbrick Ventures Pvt. Ltd. **Experience Required**: Minimum 2 years **Location**: Noida **About Us: N**orthbrick Ventures Pvt. Ltd. is a leading real estate company committed to delivering exceptional property solutions. We are seeking a **CRM Executive** with expertise in real estate and CRM tools...

  • CRM Executive

    5 days ago

    Sector-122 Noida, Noida, Uttar Pradesh, India Numair International Pvt Ltd Full time

    **Role: CRM Executive ( Urgent hiring )** **Required experience: 1 to 2 year** **Qualification: Graduation/Post Graduation** **Benefits: ESI AND PF** **About Company** Numair International Private Limited (NIPL) is a Private Limited Indian Non-Government Company incorporated in India. Its registered office is in Ghaziabad, Uttar Pradesh, India. The...

  • CRM Intern

    1 week ago

    Noida Sector , Noida, Uttar Pradesh, India Merakii Group Full time ₹ 1,96,085 - ₹ 3,89,170 per year

    Assist in managing and updating the CRM databaseSupport campaign execution: email, SMS, push notifications (or whichever channels your company uses)Help segment users/customers and personalize communicationsMonitor and report on CRM performance (open rates, engagement, retention etc.)Coordinate with marketing/sales teams to align CRM strategiesJob Type:...

  • CRM Executive

    3 days ago

    Noida, Uttar Pradesh, India Inventant Education Full time

    **Job Title**: CRM Executive **Experience Required**: Minimum 1 Year **Location**: D-231, Sector 63, Noida **Industry**: [e.g., Education, Retail, Hospitality, etc **Employment Type**: Full-time **Job Summary**: **Key Responsibilities**: - Manage and maintain customer database using CRM software. - Handle customer queries, feedback, and complaints in a...

  • CRM Executive

    2 weeks ago

    Noida, Uttar Pradesh, India Goyal Books Overseas Full time

    **Job Title**: CRM Executive - Education Industry **Location**: Noida **Job Type**: Full-Time **Experience Required**: 3+ years in CRM or customer engagement roles, preferably in the education sector **Reports To**: CRM Manager / Marketing Head / Operations Manager **Job Summary**: **Key Requirements**: - Bachelor’s degree in any discipline (preferred:...

  • CRM Executive

    2 weeks ago

    Noida, Uttar Pradesh, India arsons placement Full time

    Job description: **Looking for CRM Executive for TEXTILE INDUSTRY in Phase - 2, Noida** Knowledge of consumer trends & trade practices. Should have proficiency in English written and spoken. Excellent knowledge of Excel and power point Payment collection Handling grievances of distributors and retailers Manage and update CRM system with client...

  • CRM Executive

    3 days ago

    Noida, Uttar Pradesh, India arsons placement Full time

    **Urgent Requirement for Textiles Export House located in Phase - 2, Noida** **CRM EXECUTIVE** **CRM preferably female..** **excel knowledge** **Payment collection** **Handling grievances of distributors and retailers** **Experience - minimum 3 to 4 years** **Salary: 30k to 35k per month** **Location - Phase - 2, Noida** or may speak at 9212091051,...