Customer Relationship Executive

3 days ago

Bengaluru Karnataka, India Flying Colour Business Setup Services Full time

**Company Name : Flying Colour Business Setup Services LLC**

**All Holidays will be as per UAE Calendar**

**Below are the details of the job**

**Position: Relationship Officer/ Client Coordinator**

**Location : Work from Home (Remote)**

**Should have their own Laptop,stable wifi,android phone,power backup**

**Type Full Time**

**Working Day - 6 days working (monday to saturday)**

**Working Timing -**

**Monday to Friday - 10.30am to 8.00pm IST**

**Saturdays - 10.30am to 5.30pm IST**

**IT REQUIREMENT ( Compulsory )**
- An i5 processor with 10th and above Generation
- 8-12GB of RAM
- 256GB Solid State Drive (Not a Hard Disk, it should be SSD/NVME type)
- An Android Phone ( Iphone has a storage issue as we will be using Whatsapp and need more space for the backup)

**Roles and Responsibilities**
- 5+ Years experience in Customer care(Calling)/Administrative role
- Major Experience in Operations role.
- Familiar with CRM and good communication skills
- Acts as a first contact for all clients and creates an inviting, professional atmosphere.
- Taking immediate action on new order forms received from Sales/ECS/CP team within below timelines
- Responsible for handling a portfolio of 70-80 clients.
- Discussion with clients regarding their needs and desires of business formation in different zones and providing research based advisory to clients.
- Handle and resolve client issues or concerns promptly and effectively, collaborating

with internal teams.
- Ensure the quality of service provided to clients is as per the standards defined by the company

Full Name
- Total Experience
- Relevant Experience
- Highest Qualification
- Current CTC (in-hand)
- Expected CTC (in-hand)
- Current Location
- Notice Period
- Reason for Change
- Brief Summary of Current Job Responsibilities
- Pay: ₹35,000.00 - ₹50,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Work from home

Schedule:

- Day shift

**Language**:

- English (preferred)

Work Location: Remote

Application Deadline: 15/03/2025
Expected Start Date: 12/03/2025

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