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2 weeks ago
**Role Purpose**:
Managing the reconciliation of IELTS On-screen Marking to meet agreed KPIs on delivery of results to test takers; Managing Examiner Accuracy reports; Managing OSM Product performance and scanning compliance (PB, CD, IOL).
**Main Accountabilities**:
Strong communication and stakeholder management skills are essential as you will handle incidents, contribute to service review meetings, and support business continuity planning in high-risk scenarios. You will also analyse operational performance, use Power BI to produce performance dashboards, and contribute to procedural improvements based on data insights.
If you're ready to contribute to the smooth and secure delivery of high-stakes international exams while driving operational excellence, we encourage you to apply.
**Qualification & Experience**:
- Graduate
- Minimum 2 years of experience
- Proficient with Microsoft office, especially Excel and Power BI
- Have excellent organisational skills with the ability to work to strict deadlines, prioritising workload to meet the needs of the business
**Important Information**:
**No. of positions**:1
**Country/Location**:Noida, India
**Department**: Exams
**Contract Type**: Fixed Term Contract Local
**Closing Date**: 21 August 2025
**Work Schedule**:
Flexibility and adaptability to a continuous shift-based environment are essential. There may be requirement to work on weekends when required.
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