
Sales Trainer
17 hours ago
Key Responsibilities:Training & Development:
- Conduct comprehensive onboarding training for new inside sales hires.
- Design and deliver ongoing training modules to improve product knowledge, communication, objection handling, and closing techniques.
- Organize role-plays, practical scenarios, and feedback sessions to reinforce learning.
- Develop training materials, SOPs, and digital content aligned with business objectives.
- Coordinate with the central L&D team to ensure alignment with national training standards.
Who can deliver NHIT, OJT, Refresher, Quality Parameter, 0-30 Day performanceQuality Audit & Compliance:
- Monitor sales calls and CRM activity to ensure adherence to process, communication standards, and compliance.
- Evaluate and score calls using standard quality frameworks.
- Identify performance and behavior gaps through audits and provide feedback to the concerned sales executives and their managers.
- Submit weekly/monthly audit reports with actionable insights and recommendations.
- Conduct one-on-one coaching sessions based on audit findings to drive continuous improvement.
**Requirements**:
- Any Graduate/MBA
- 3-4 years of experience in inside sales training and/or quality assurance, preferably in EdTech, FinTech, BFSI, Digital Sales or Telecom industries.
- Strong command of sales processes, customer handling, and CRM systems
- Excellent communication, facilitation, and interpersonal skills.
- Analytical mindset with a strong attention to detail and process orientation.
- Ability to work independently while collaborating with central teams for alignment and reporting.
- SOP and Content Creation as per requirement.
Pay: ₹20,000.00 - ₹50,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Work Location: In person
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