Operation Executive

1 day ago


Vashi Navi Mumbai Maharashtra, India Saphar Travels Full time

Job description

**Responsibilities**:
Tour Planning & Management: Design innovative and engaging group tour packages, including itinerary planning, accommodation selection, and activity coordination, tailored to diverse client needs.

Vendor Coordination: Negotiate with suppliers, including hotels, transport providers, and local tour operators, to secure the best quality, value, and service for our clients.

Customer Service Excellence: Provide top-tier customer support before, during, and after tours. Handle inquiries, resolve issues, and ensure client satisfaction.

Operational Efficiency: Manage bookings, documentation, and logistics with precision and attention to detail, ensuring smooth operations and compliance with travel regulations.

Team Collaboration: Work closely with sales, marketing, and product development teams to align tour products with market trends and company goals.

Financial Management: Monitor budgets, manage expenses, and report on financial performance of tour packages.

**Requirements**:
Proven experience in travel operations, tour planning, or a related field.

Strong knowledge of international travel destinations, trends, and logistics.

Excellent negotiation and vendor management skills.Exceptional organizational abilities and attention to detail.

Outstanding communication and customer service skills.

Ability to solve problems creatively and effectively under pressure.

A passion for travel and creating memorable experiences for others.

**Job Types**: Full-time, Fresher, Internship
Contract length: 6 months

Pay: ₹10,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (required)

Work Location: In person



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