E-commerce Executive

2 weeks ago

Andheri Mumbai Maharashtra, India Minal Info jewels Full time

Industry: Jewellery

Location: [ Mumbai, Andheri east ( SEEPZ) ]

Experience: 2-5 years (preferably in jewellery/e-commerce)

Job Summary:
Key Responsibilities:
Product Listing & Optimization:
Create, update, and optimize product listings (titles, bullet points, descriptions, keywords, images, A+ content).

Conduct keyword research using Amazon tools like Helium 10, Jungle Scout, etc.

Ensure all jewellery products are accurately described and categorized.

Inventory & Order Management:
Monitor and manage FBA and FBM stock levels to avoid stockouts or overstock.

Coordinate with the production and warehouse teams for timely order fulfillment.

Amazon Advertising:
Plan and execute PPC campaigns (sponsored product, brand, and display ads).

Performance Monitoring:
Track and report on KPIs including sales, conversion rate, impressions, CTR, and reviews.

Handle Amazon account health, ensure compliance with policies, and resolve any listing or performance issues.

Customer Service & Reviews:
Monitor customer queries, reviews, and feedback, and respond professionally.

Coordinate returns, replacements, and issue resolutions.

Marketing Coordination:
Collaborate with marketing teams for promotions, coupons, deals, and seasonal sales.

Assist with content creation including images, infographics, and brand story.

Key Skills & Competencies:
Experience with Amazon Seller Central (US Market preferred)

Strong understanding of jewellery terminologies and quality standards

Proficient in MS Excel and Amazon tools (Helium 10, Keepa, etc.)

Knowledge of SEO and keyword optimization for Amazon

Excellent communication and problem-solving skills

Analytical mindset with a data-driven approach

Ability to multitask and work independently

2+ years of Amazon marketplace experience (jewellery industry preferred)

Familiarity with international shipping, pricing strategies, and competitor analysis

Pay: ₹20,000.00 - ₹40,000.00 per month

**Benefits**:

- Provident Fund

Work Location: In person

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