E-commerce Executive

12 hours ago

Andheri Mumbai Maharashtra, India Chargen Life Sciences LLP Full time

**About Chargen Life Sciences LLP**

Chargen Life Sciences LLP is the driving force behind **Biomall.in**, a leading e-commerce platform focused on laboratory and life science products. With a catalog of over **1 million products** from **150+ brands**, Biomall serves a diverse, global customer base spanning **65+ countries**.

**Key Responsibilities**:
Summary: The E-commerce Executive will engage with registered buyers and sellers to drive sales.

**Seller Onboarding**:

- Identify and approach potential sellers to join the platform
- Assist sellers with the registration, listing, and onboarding process
- Ensure that all seller documentation is complete and compliant with company policiy

**Sales Growth Strategy**:

- Call registered buyers daily to answer queries, send quotation, assist with orders, and follow up for conversions.
- Collaborate with sellers to create and implement promotional campaigns.
- Develop strategies to increase traffic, conversions, and overall sales.
- Analyze sales data to identify trends and opportunities for growth.

**Platform Optimization**:

- Ensure all seller listings are accurate, optimized, and up-to-date.
- Collaborate with internal teams to resolve technical or operational issues.
- Work with marketing teams to improve platform visibility and drive traffic.

**Data Analysis & Reporting**:

- Track and analyze seller sales performance, customer feedback, and marketplace metrics.
- Provide regular reports on onboarding progress, sales, and performance metrics.
- Use insights to refine onboarding processes and sales strategies.
- Data Management: Maintain accurate records of calls, sales, and onboarding progress.
- Collaboration & Reporting: Work with internal teams to improve user experience and report on daily activities. Key Skills: Strong communication skills (verbal and written) Customer service and sales orientation CRM and e-commerce platform proficiency Self-motivated with follow-up capabilities

**Relationship Building**:

- Build strong relationships with sellers to foster loyalty and long-term collaboration.
- Engage sellers in platform initiatives such as sales events and seasonal campaigns.

**Key Skills & Qualifications**:

- Bachelors degree in Business Administration, Marketing, or a related field.
- 2+ years of experience in e-commerce sales.
- Excellent communication, negotiation, and relationship-building skills.
- Proficiency in data analysis tools like MS Excel, Google Analytics, or CRM systems.
- Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
- Strong communication skills (verbal and written) Customer service and sales orientation CRM and e-commerce platform proficiency

Pay: ₹25,000.00 - ₹35,000.00 per month

Schedule:

- Day shift

**Experience**:

- E-commerce: 2 years (preferred)
- total work: 1 year (preferred)

Work Location: In person

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