Customer Support Associate

1 day ago

Vadodara Gujarat, India Patel Processing Full time

**Location**: Vadodara, Gujarat (Onsite)

**Shift**: US Shift (Rotational)

**Employment Type**: Full-Time

**Working Days**: 5 working days

**Key Responsibilities**:

- Need 2+ years of experience as a Customer Support Analyst.
- Respond to customer inquiries and assist in troubleshooting and resolving challenges.
- Actively update, maintain, and monitor all aspects of computer networks and hardware problems. Resolve technical issues related to network interruptions.
- Maintain a working log detailing, all required system updates and the completion date. Experience in working with any ticketing system.
- Additional responsibilities based on the position.

**Qualifications & Skills**:

- 2+ years of experience in Customer Support.
- Strong Problem-Solving skills.
- Education background in IT.
- Strong Troubleshooting skills.
- Knowledge of the Ticketing system.
- Excellent Written and Verbal Communication skills.

Pay: From ₹15,000.00 per month

**Benefits**:

- Leave encashment

Schedule:

- Night shift
- Rotational shift
- US shift
- Weekend availability

**Language**:

- English (required)
- Hindi (preferred)

**Location**:

- Vadodara, Gujarat (required)

Work Location: In person

**Speak with the employer**
+91 7861807320

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