
Customer Support Executive
1 week ago
Escalate complaints to the appropriate internal teams and if the issue goes outside their immediate area of responsibility
- Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients
- Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough
- Meet call handling quotas and individual and team sales targets
- Gather and analyse client data to identify possible products or services to recommend to management
- Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution
- Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary
- Follow communication protocols, rules, and policies
**Salary**: ₹15,000.00 - ₹17,000.00 per month
**Benefits**:
- Food provided
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
Ability to Commute:
- Abids, Hyderabad, Telangana (required)
Ability to Relocate:
- Abids, Hyderabad, Telangana: Relocate before starting work (required)
Work Location: In person
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