
Customer Support Executive
6 days ago
**Location**: Abids, Hyderabad.
**Company**: Sitara Foods
**Job Type**: Full-time
**Job Description**:
Key Responsibilities:
- Provide accurate information about Sitara Foods’ products and services.
- Resolve customer complaints and issues with a focus on customer satisfaction.
- Maintain detailed records of customer interactions and transactions in our CRM system.
- Collaborate with team members to enhance service processes and improve customer satisfaction.
- Conduct follow-ups with customers to ensure issues are resolved and gather feedback.
- Stay updated on product knowledge and company policies.
Qualifications:
- High school diploma or equivalent; a degree in a relevant field is a plus.
- Proven experience in customer service or a similar role.
- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities and a customer-first mindset.
- Proficiency in using customer support software and tools.
- Ability to thrive in a fast-paced environment and handle multiple tasks.
**Benefits**:
- Competitive salary
- Opportunities for career advancement within Sitara Foods.
- Health Insurance & Food will be provided.
Pay: From ₹12,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
**Experience**:
- total work: 1 year (required)
Work Location: In person
**Speak with the employer**
+91 7702779525
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